At a Glance
- Tasks: Coordinate handback activities and ensure compliance with contractual obligations.
- Company: Join Serco, a leader in delivering essential public services.
- Benefits: Competitive salary, pension scheme, discounts, and career development opportunities.
- Other info: Be part of a diverse team committed to innovation and improvement.
- Why this job: Make a positive impact on public services while working in a dynamic environment.
- Qualifications: Degree in FM, Engineering, or Construction; experience in healthcare PFI projects preferred.
The predicted salary is between 20200 - 48236 £ per year.
University Hospital Wishaw
Full time - Permanent, 37.5 hours per week.
Salary - £38,202.00 - £48,236.00 depending on experience plus Serco benefits.
To work with the Regional Handback Manager to support Serco's delivery of contractual obligations in the hand back of University Hospital Wishaw, and any other contracts identified, ensuring all works, documentation, and asset conditions meet the standards agreed with the SPV client and NHS customer.
Main Accountabilities:
- Support the planning and execution of handback activities, ensuring compliance with PFI contractual clauses.
- Work with Serco colleagues on lifecycle and backlog works, ensuring assets are compliant, safe, and fit for continued use.
- Act as the day to day point of contact for all handback matters with the Serco site team, SPV, NHS Board, and consultants.
- Support the general activity and validation of condition surveys, ensuring works are documented and align with asset performance requirements.
- Maintain the contract handback programme and risk register, tracking progress against milestones and escalating risks as needed.
- Ensure accurate and complete submission of handback documentation, including O&M manuals, compliance certificates, and maintenance logs.
- Support as required with negotiations and technical dispute resolution on condition, compliance, or lifecycle issues.
- Report progress regularly to internal leadership and external stakeholders.
What you will need for the role:
Criteria
Essential
- Degree/HND in FM, Engineering, Construction, or equivalent
Desirable
- Membership of IWFM, IHEEM, or similar professional body
Experience
- FM experience within a healthcare PFI project
- Experience with contract expiry/handback phases
Experience
- Demonstrated knowledge of lifecycle, compliance, and contract management
- Working knowledge of ISO 55000 or similar asset frameworks
Experience
- Familiarity with healthcare-specific standards (HTMs/SHTMs, HBNs, SFG20, CQC)
Skills & Knowledge
- Ability to read and interpret technical/contractual documentation
- Familiarity with NHS Board processes or governance
Skills & Knowledge
- Proficient in CAFM systems, Microsoft Office, and asset databases
- Use of document control or compliance management tools
Skills & Knowledge
- Strong stakeholder communication and negotiation skills
Personal Attributes
- Detail-oriented, organised, and deadline-driven
- Calm under pressure; able to manage sensitive issues diplomatically
Personal Attributes
- Solution-focused, with a proactive approach to problem solving
What we offer:
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Handback Co-ordinator in England employer: Serco Limited
Serco Limited is an excellent employer, offering a dynamic work environment in Waterlooville where innovation meets national security. With a strong focus on employee development through comprehensive training programs and a generous benefits package including 25 days of holiday and a contributory pension scheme, Serco fosters a culture of collaboration and growth, making it an ideal place for Electronics & Hardware Engineers to thrive and contribute meaningfully to defence technology.
