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- Tasks: Lead quality assurance and training for aviation services at RAF Brize Norton.
- Company: Join Serco, a leader in aviation support with a commitment to excellence.
- Benefits: Competitive salary, generous leave, pension scheme, and extensive training opportunities.
- Why this job: Make a real impact in aviation while developing your skills in a dynamic environment.
- Qualifications: Experience in aviation quality assurance and strong communication skills required.
- Other info: Engage with key stakeholders and enjoy a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Serco have a fantastic opportunity for an Engineering Training Manager to join the Contract Leadership Team (CLT) at RAF Brize Norton. In this role you will be responsible for the Quality System, as defined in the Quality Management Plan (QMP) and MAA Regulatory Articles for the Brize Support Contract (BSC) at RAF Brize Norton. You will carry out associated Quality and Training roles and duties as directed by the business needs across all areas of BSC (Logistics, Airfield Services and Engineering). We are looking for a technically competent and experienced individual with the confidence to communicate effectively and is eager to make an impact in a high-performing aviation environment.
Main Accountabilities:
- Focal point for Quality and Training Assurance for Logistics, Engineering and Airfield Services.
- Lead on the Quality Management System, the Quality Assurance plan and ensure continuous improvement.
- Responsible for delivery of the BSC 1st line audit programme, and monitoring of progress of closing actions.
- Ensure 1st line compliance across the contract areas, including MRP 145 Regulations, ISO Standard 9001:2015, and other regulated standards are satisfactorily maintained.
- Prepare and support all external audits, including MAA, ISO, and Authority compliance.
- Provide updates and reports to the BSC Leadership, Teams and the RAF on all assurance matters, including compiling periodic reports and trends and analysis.
- Develop and mentor colleagues on all quality and training assurance matters.
- Support BSC with Aviation Quality and Occurrence Reporting including recording on ASSURE.
- Engage with RAF and external assurance agencies on quality assurance and training matters, participating in Quality and Training activities, meetings and working groups.
- Provide Human Factor (HF) face-to-face training to staff.
- Support a safety culture, ensuring adherence to internal and external safety standards.
What you need to do the job:
- Lead Auditor Experience and Qualifications preferably within an Aviation environment.
- Experience in aviation, especially compliance with MRP 145 regulations.
- A deep understanding of ISO 9001:2015 across all BSC areas.
- Hold (or in the process of attaining) an appropriate level of professional registration.
- Experience in conducting audits and investigations.
- Demonstrate detailed understanding of the regulated air environment.
- Good understanding of training assurance including authorisations and record keeping.
- Building and maintaining strong relationships with key internal and external business stakeholders.
- Strong networking and influencing skills with key stakeholders.
- Analytical skills with the ability to assimilate information quickly, communicate key messages simply and effectively to the business to assist decision-making.
- Excellent communication skills with the confidence and ability to deliver formal reports and presentations to both internal and external stakeholders.
- Technically competent.
- Hold a full driving licence and have colour perception for airfield driving (CP3).
- Be competent in using IT applications.
All Serco staff working on the Brize Norton Support Contract (BSC) must have SC Security Clearance which will be undertaken once an offer has been made and accepted. Candidates must be able to obtain and maintain the appropriate Security Clearance.
What we offer:
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
Engineering Training Manager employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Training Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Serco or in the aviation industry on LinkedIn. Ask them about their experiences and any tips they might have for landing the Engineering Training Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of MRP 145 regulations and ISO 9001:2015. Be ready to discuss how you've applied these standards in your previous roles, as this will show you're the right fit for the job.
✨Tip Number 3
Practice your communication skills! Since you'll need to deliver reports and presentations, try rehearsing with a friend or in front of a mirror. This will help you feel more confident when it comes time to impress the interview panel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the company culture that can help you tailor your approach.
We think you need these skills to ace Engineering Training Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engineering Training Manager role. Highlight your experience with quality management systems and aviation compliance, as these are key aspects of the job.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the responsibilities mentioned in the job description. Use specific examples from your past experiences that showcase your ability to lead audits and mentor colleagues.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to communicate your achievements and how they relate to the role. This will help us quickly see why you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at RAF Brize Norton.
How to prepare for a job interview at Serco Limited
✨Know Your Quality Standards
Make sure you have a solid understanding of the Quality Management System and ISO 9001:2015. Brush up on MRP 145 regulations too, as these will likely come up during your interview. Being able to discuss how you've applied these standards in previous roles will show your technical competence.
✨Showcase Your Audit Experience
Prepare specific examples of your experience with conducting audits and investigations. Be ready to explain how you’ve led audit programmes and ensured compliance in past positions. This will demonstrate your ability to handle the responsibilities of the Engineering Training Manager role.
✨Communicate Effectively
Since this role requires strong communication skills, practice articulating your thoughts clearly and confidently. Think about how you can simplify complex information for different stakeholders, as this will be crucial when delivering reports and presentations.
✨Engage with Stakeholders
Highlight your experience in building relationships with internal and external stakeholders. Prepare to discuss how you've influenced key decisions or improved processes through collaboration. This will show that you can effectively engage with the RAF and other assurance agencies.
