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- Tasks: Maintain electrical services and equipment at the hospital, ensuring safety and efficiency.
- Company: Join Serco Limited, a leading provider of essential public services.
- Benefits: Enjoy competitive salary, 27 days holiday, discounts, and a supportive wellbeing programme.
- Why this job: Be part of a vital team that impacts patient care and safety in a dynamic environment.
- Qualifications: Completion of an Electrical Apprenticeship and relevant certifications required.
- Other info: Opportunities for training, development, and community involvement through charity support.
The predicted salary is between 27500 - 36000 £ per year.
Electrical Craftsperson
Norfolk & Norwich University Hospital
Full time – 37.5 hours per week
Mon – Friday 0800 to 1600 hours.
Salary – £32,520.96 to £35,747.60 depending on experience, plus Serco Benefits.
At Norfolk & Norwich University Hospital, we have an exciting opportunity for an Electrical Craftsperson to join the team on a full-time basis.
Your role will be to provide safe and efficient maintenance of the Electrical services and equipment within the hospital as directed. We are looking for someone with proven experience in this field, with sufficient communication and customer service skills to ensure we give the best service possible.
Main Accountabilities:
- Overall, you will ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long-term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
- To ensure safety at all times.
- To assess all aspects of tasks at all times and take appropriate actions.
- To know when to request advice or assistance.
- To understand own limitations.
- To carry out reactive repairs, fault finding, servicing Commissioning and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out Planned Preventive Maintenance to a wide range of Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines.
- To always work in a safe and responsible manner with full regard for own and other\’s safety.
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Electrical Craftsperson Role influences Serco\’s Norfolk & Norwich Contract and the wider company objectives.
What you will need for the role:
- Completion of a recognised appropriate Electrical Apprenticeship or other relevant structured Training Program.
- Appropriate City & Guilds and or BTEC certification.
- Proven experience of working in a similar environment.
- Knowledge and understanding of Electrical Building Services.
- Good communication and customer service skills.
What we offer:
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 27 days annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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Electrical Craftsperson employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Craftsperson
✨Tip Number 1
Familiarise yourself with the specific electrical systems used in hospitals. Understanding the unique challenges and requirements of hospital environments can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees at Serco or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any relevant projects or challenges you've faced. Be ready to explain how you ensured safety and compliance in your past roles.
✨Tip Number 4
Showcase your communication and customer service skills during the interview. Since this role involves working closely with hospital staff, demonstrating your ability to collaborate effectively will be crucial.
We think you need these skills to ace Electrical Craftsperson
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Electrical Craftsperson position. Familiarise yourself with the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant experience in electrical maintenance and any certifications you hold, such as City & Guilds or BTEC. Be specific about your previous roles and how they relate to the job at Serco.
Showcase Communication Skills: Since good communication and customer service skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with colleagues and clients.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you want to work for Serco and how your skills align with their values and objectives. Mention your commitment to safety and quality in your work.
How to prepare for a job interview at Serco Limited
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in electrical services. Highlight specific projects or tasks you've completed that demonstrate your ability to maintain and repair electrical systems, as this role requires proven experience in the field.
✨Emphasise Communication Skills
Since the role involves working within a hospital environment, effective communication is key. Be ready to provide examples of how you've successfully communicated with team members or clients, ensuring safety and efficiency in your previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to assess problems and take appropriate actions. This could include fault finding or reactive repairs. Show that you understand the importance of knowing when to seek help and how to handle unexpected challenges.
✨Understand the Company Values
Familiarise yourself with Serco's values and how they align with your own. During the interview, express your understanding of how the Electrical Craftsperson role contributes to the overall objectives of the Norfolk & Norwich NHS Trust and Serco, showcasing your commitment to their mission.