Front of House Server
Location: UK Resilience Academy, The Hawkhills, Easingwold, York, YO61 3EG
Salary: £20,664.28 per annum, plus excellent benefits
Schedule: Full-time role. 30 hours - (6 hours per day) mix of early/late shifts. Mainly Mon-Fri but 5/7 contract so some flexibility may be required for any weekend working.
Early shift - 07:30 - 13:30
Late shift - 15:30 - 21:20
Company: Serco Limited
Job type: Permanent
Posting date: 28 Oct 2026
Closing date: 27 Nov 2026
What you'll do as a Front of House Server
- Deliver friendly, professional customer service to customers, guests, and colleagues.
- Prepare food service areas and present food to the required standards.
- Serve food and beverages safely and efficiently during service periods.
- Replenish food, drinks, and equipment to ensure uninterrupted service.
- Support cleaning activities, maintaining high standards of hygiene and food safety.
- Assist with the setup, delivery, clearing, and cleaning of function and event catering.
- Report incidents, accidents, complaints, compliments, and maintenance concerns appropriately.
- Attend training, meetings, and development activities as required.
Does this sound like you?
- Able to achieve BPSS Clearance
- You have strong communication skills and enjoy working with people.
- You understand the importance of health, safety, hygiene, and food safety standards.
- You can work effectively as part of a team in a busy environment.
- Previous food handling or hospitality experience would be beneficial.
- You're reliable, professional, and committed to maintaining high standards.
What we offer
- 25 days' holiday plus bank holidays (pro rota)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks
This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.
Proud member of the Disability Confident employer scheme
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Front of House Server in Easingwold employer: Serco Limited
Serco Limited is an excellent employer, offering a supportive work culture that values integrity and teamwork within the challenging environment of HMP Fosse Way. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful outcomes in justice and offender support. With a commitment to employee well-being and a focus on compliance and accuracy, Serco fosters a rewarding atmosphere for those dedicated to making a difference.
