At a Glance
- Tasks: Manage facility operations and ensure safety while lifeguarding.
- Company: Join Birmingham Community Leisure Trust, promoting active lifestyles in the community.
- Benefits: Enjoy free gym membership, training opportunities, and a supportive work environment.
- Other info: Flexible shifts with a mix of early, late, and weekend hours.
- Why this job: Make a difference in your community while developing your career in leisure.
- Qualifications: NPLQ Lifeguard qualification required; leadership experience preferred.
The predicted salary is between 22600 - 32000 £ per year.
Location:Wyndley Leisure Centre, B73 6EB
Working Hours:40 hours per week covering a mixture of early, late & weekend shifts (20 hours Duty Manager & 20 hours Lifeguarding)
Salary:£28,626.00 per annum + Excellent benefits
Here at Birmingham Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit a dual role candidate to cover 20 hours a week as a Duty Manager & 20 hours a week as a Lifeguard to join the centre.
In the role of the Duty Manager / Lifeguard you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority including your Lifeguard duties within your Lifeguard shifts.
The role will involve a high level of customer interaction with high profile sport\'s governing bodies other commercial and corporate organisations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.
In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centres, this is the biggest leisure centre in Birmingham!
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About You
The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Birmingham Leisure, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.
It is desirable that you hold first aid at work certificate, however this is not essential as full training will be provided.
It is essential that you hold an NPLQ Lifeguard qualification and Pool Plant Operator certification.
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.
Why Serco
Meaningful and vital work: Working within Leisure means that you\'ll play a critical role in ensuring that the communities we serve receive exceptional service and you\'ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we\'re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you\'ll find all the opportunity you need to evolve your career.
Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
- Free membership at the Centre, plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS checks
- Excellent Development and Training Opportunities with our in-house Aquatic Training Academy
- 6% employer matched pension contribution
- 21days annual leave (Pro rata for part time) + Public Holidays
- Life assurance up to 2x base salary
- For all Leisure benefits please see Employee Benefits (moreleisure.com)
#leisurejobs
Serco/Serco Leisure Operating Limited are appointed as the Trust\'s Managing Agents. We manage the recruitment process and the Trust\'s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company\'s policy, employees will have a DBS check where appropriate.
*Google Chrome is the preferred browser to access Serco careers website*
Location:Wyndley Leisure Centre, B73 6EB
Working Hours:40 hours per week covering a mixture of early, late & weekend shifts (20 hours Duty Manager & 20 hours Lifeguarding)
Salary:£28,626.00 per annum + Excellent benefits
Here at Birmingham Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit a dual role candidate to cover 20 hours a week as a Duty Manager & 20 hours a week as a Lifeguard to join the centre.
In the role of the Duty Manager / Lifeguard you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority including your Lifeguard duties within your Lifeguard shifts.
The role will involve a high level of customer interaction with high profile sport\'s governing bodies other commercial and corporate organisations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.
In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centres, this is the biggest leisure centre in Birmingham!
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About You
The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Birmingham Leisure, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.
It is desirable that you hold first aid at work certificate, however this is not essential as full training will be provided.
It is essential that you hold an NPLQ Lifeguard qualification and Pool Plant Operator certification.
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.
Why Serco
Meaningful and vital work: Working within Leisure means that you\'ll play a critical role in ensuring that the communities we serve receive exceptional service and you\'ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we\'re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you\'ll find all the opportunity you need to evolve your career.
Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
- Free membership at the Centre, plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS checks
- Excellent Development and Training Opportunities with our in-house Aquatic Training Academy
- 6% employer matched pension contribution
- 21days annual leave (Pro rata for part time) + Public Holidays
- Life assurance up to 2x base salary
- For all Leisure benefits please see Employee Benefits (moreleisure.com)
#leisurejobs
Serco/Serco Leisure Operating Limited are appointed as the Trust\'s Managing Agents. We manage the recruitment process and the Trust\'s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company\'s policy, employees will have a DBS check where appropriate.
*Google Chrome is the preferred browser to access Serco careers website*
Duty Manager / Lifeguard in Birmingham employer: Serco Limited
At Birmingham Community Leisure Trust, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee development and community engagement. As a Duty Manager / Lifeguard at Wyndley Leisure Centre, you will enjoy excellent benefits including free gym membership, extensive training opportunities, and a chance to make a meaningful impact in the lives of local residents. Join our dedicated team and take advantage of a diverse range of career progression pathways in a fun and professional environment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager / Lifeguard in Birmingham
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Serco Limited, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Duty Manager / Lifeguard in Birmingham
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Serco Limited specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Serco Limited
✨Know Your Manufacturing Processes
Before you walk into the interview with Serco Limited, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Serco Limited value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
