At a Glance
- Tasks: Conduct audits to ensure hospitals meet cleanliness and safety standards for patient care.
- Company: Join a top international employer with a supportive culture focused on growth.
- Benefits: Enjoy 25 days holiday, pension scheme, training opportunities, and health perks.
- Other info: Access to employee networks and discounts across 1,000 retailers.
- Why this job: Make a real difference in healthcare by ensuring safe environments for patients and staff.
- Qualifications: Experience in auditing or compliance, strong analytical skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Ready to impact a better future? As a Domestic Monitoring Officer in our Health team, you'll help ensure hospital environments meet the highest standards of cleanliness, safety, and compliance, supporting patient care and wellbeing every day. Your work plays an essential role in protecting patients, colleagues, and visitors. By delivering accurate audits, identifying improvements, and supporting operational teams, you'll contribute to safer environments and a positive impact on communities.
What you'll do as a Domestic Monitoring Officer:
- Carry out scheduled and unannounced audits across wards and departments
- Monitor compliance with infection control, cleanliness standards, and service-level agreements
- Record all inspection activity accurately using FM First systems
- Produce detailed reports highlighting findings, trends, and corrective actions
- Track and follow up on non-conformances, escalating where needed
- Support teams with guidance on compliance and continuous improvement
Does this sound like you?
- Experience in auditing, monitoring, or compliance, ideally in a healthcare setting
- Strong analytical skills with the ability to interpret data and identify trends
- Confidence to communicate clearly and influence stakeholders
- A fair, objective approach with strong attention to detail
- The ability to manage multiple audits and deadlines effectively
Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Discover all you need to keep growing. We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a strong focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Networks that support inclusion and connection across our organisation, including LGBTQIA+ colleagues, women, parents and carers, people with disabilities, veterans, and colleagues from all cultural backgrounds
Let's impact a better future, together. Apply today.
Domestic Auditing Officer employer: Serco Limited
As a Domestic Monitoring Officer with us, you'll join a leading international employer renowned for its supportive culture and commitment to employee development. With access to over 1,100 internal courses, mentoring opportunities, and a focus on internal progression, you will have the tools and support needed to grow your career while making a meaningful impact on patient care and community wellbeing. Enjoy generous benefits including 25 days of holiday, a contributory pension scheme, and discounts across numerous retailers, all within a dynamic healthcare environment dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Auditing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those involved in auditing and compliance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of infection control and cleanliness standards. We want you to show off your analytical skills and confidence when discussing how you can contribute to safer environments.
✨Tip Number 3
Don’t just apply anywhere; focus on our website! We’ve got loads of opportunities that match your skills, and applying directly through us shows you're genuinely interested in being part of our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Domestic Auditing Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Domestic Monitoring Officer role. Highlight your experience in auditing and compliance, especially in healthcare settings, to show us you’re the right fit!
Show Off Your Analytical Skills:We love candidates who can interpret data and identify trends. Use specific examples from your past work to demonstrate how you've used these skills to improve processes or outcomes.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Serco Limited
✨Know Your Auditing Basics
Make sure you brush up on your auditing principles, especially in a healthcare context. Understand the key compliance standards and infection control measures that hospitals must adhere to. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used your analytical skills in past roles. Think of specific examples where you've interpreted data to identify trends or improvements. Being able to articulate these experiences will show that you can handle the responsibilities of the Domestic Monitoring Officer role.
✨Communicate Clearly
Practice clear and concise communication. You’ll need to influence stakeholders and provide guidance, so being able to express your thoughts effectively is crucial. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as confident and articulate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle non-conformances or manage multiple audits under tight deadlines. Having a structured approach to these scenarios will help you stand out as a candidate who can think on their feet.
