Data and Performance Analyst-HMP Dovegate

Location: HMP Dovegate, Uttoxeter, ST14 8XR

Salary: £26,294 per annum plus excellent benefits

Schedule: 40 hours per week - Monday- Friday - Flexible hours

Ready to impact a better future? As a Data and Performance Analyst in our Education, Skills and Work team, you’ll use data to shape better outcomes, supporting rehabilitation and progression for individuals within a secure prison environment. You’ll lead on the collection, analysis, and reporting of education and performance data, turning complex information into meaningful insights. Your work will help drive improvement, inform decision-making, and create a positive impact on communities by supporting programmes that build skills and reduce reoffending.

What you’ll do as a Data and Performance Analyst:

• Analyse learner data, including attendance, engagement, progression, and achievement across education programmes
• Identify trends and patterns across different learner groups to highlight opportunities for improvement
• Produce detailed reports and dashboards for senior leaders and stakeholders to support strategic decisions
• Ensure data accuracy, integrity, and compliance with governance, security, and regulatory requirements
• Track performance against key targets, including achievement rates and learner progression outcomes
• Support continuous improvement by providing actionable insights and recommending interventions

Does this sound like you?

• Proven experience in data analysis, performance monitoring, or a similar analytical role
• Advanced skills in Excel and experience with data systems, reporting tools, or data visualisation
• The ability to interpret complex datasets and present insights in a clear and meaningful way
• Strong attention to detail and a focus on accuracy and confidentiality
• Excellent organisational skills and the ability to manage multiple priorities effectively
• A proactive, problem‑solving approach and the ability to work collaboratively with stakeholders

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Discover all you need to keep growing. We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer:

• Holidays: 23 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.