Control Centre Operative

Control Centre Operative

Full-Time 35000 - 35000 £ / year (est.) No home office possible
Serco Limited

At a Glance

  • Tasks: Coordinate and manage the safe transport of individuals across various locations.
  • Company: Join Serco, a leader in prisoner escort services with a supportive work culture.
  • Benefits: Enjoy a competitive salary, flexible working options, and generous leave.
  • Other info: Be part of a valued work family with opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while being part of a dedicated team.
  • Qualifications: Strong organisational skills and a commitment to safety and security.

The predicted salary is between 35000 - 35000 £ per year.

Prisoner Escort Custody Services (PECS), Serco operates across 105 courts and 16 vehicle bases throughout London, East & West England. On average we transport over 21,000 custodies per month and at the core of our service is our Operational Control Centre Team (OCC) working to ensure custodies are transported on time, on schedule and in a safe & secure way.

Working as Planning & Logistics Officer at the OCC in Gloucester is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued but also the work you do makes a difference every day. In addition to a good sense of job satisfaction, we also offer:

  • £35,000 per annum.
  • Flexible working options available.
  • Free onsite parking.
  • Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays).

Control Centre Operative employer: Serco Limited

At Serco, we pride ourselves on being an excellent employer, particularly for the role of Control Centre Operative in Gloucester. Our supportive work culture fosters a sense of belonging and purpose, while offering competitive benefits such as flexible working options, free onsite parking, and a generous pension scheme. Join us to not only advance your career but also contribute to a vital service that ensures the safety and security of our communities.
Serco Limited

Contact Detail:

Serco Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Control Centre Operative

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Serco, especially those in the Operational Control Centre. They can give you insider tips and maybe even put in a good word for you.

✨Tip Number 2

Prepare for the interview by understanding the core values of Serco. They value safety and efficiency, so think of examples from your past experiences that showcase these qualities. We want to see how you can contribute to the team!

✨Tip Number 3

Show your enthusiasm for the role! When you apply through our website, make sure your passion for logistics and planning shines through. Let us know why you want to be part of the OCC family.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and keeps you fresh in the interviewer's mind.

We think you need these skills to ace Control Centre Operative

Planning Skills
Logistics Coordination
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Safety Awareness
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Control Centre Operative role. Highlight any relevant experience in logistics or planning, and don’t forget to showcase your ability to work under pressure – it’s key for this job!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with PECS and how your skills align with our mission. Keep it concise but impactful!

Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked collaboratively to achieve a goal. This will show us that you’re ready to be part of our work family.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.

How to prepare for a job interview at Serco Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Control Centre Operative. Familiarise yourself with the key aspects of the role, such as planning and logistics, and how they contribute to the overall safety and efficiency of prisoner transport.

✨Showcase Your Problem-Solving Skills

In this role, quick thinking and effective problem-solving are crucial. Prepare examples from your past experiences where you've successfully navigated challenges, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the job.

✨Emphasise Teamwork and Communication

The Operational Control Centre relies heavily on teamwork and clear communication. Be ready to discuss how you've worked collaboratively in previous roles and how you ensure that everyone is on the same page, especially when coordinating logistics.

✨Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the tools used for planning and logistics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

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