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For Companies At a Glance
- Tasks: Oversee operations and manage teams to ensure top-notch service delivery.
- Company: Leading public services provider in Warrington with a strong community focus.
- Benefits: Competitive salary, pension scheme, and exclusive employee discounts.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Strong people management skills and experience in fast-paced environments.
- Other info: Join a supportive team with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading public services provider in Warrington seeks an experienced Service Delivery Manager (Out of Hours) to oversee operations across the North West. This role involves managing teams, ensuring service quality, and maintaining compliance with contractual KPIs.
Candidates must possess strong people management skills, experience in time-critical environments, and a GCSE in Maths and English.
The position offers a salary of £36,500 plus benefits, including a contributory pension scheme and various employee discounts.
Locations
Regional Out-of-Hours Service Delivery Manager in Cheshire, Warrington employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Out-of-Hours Service Delivery Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their service delivery model and think about how your experience aligns with their needs. This will help us stand out as the perfect fit for the role!
✨Tip Number 3
Practice your people management skills in mock interviews. Be ready to discuss how you've successfully led teams in time-critical environments. We want to show that we can keep our cool under pressure and deliver results!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else.
We think you need these skills to ace Regional Out-of-Hours Service Delivery Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and people management. We want to see how you've successfully managed teams and ensured service quality in time-critical environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Regional Out-of-Hours Service Delivery Manager role. Share specific examples of your achievements and how they relate to the job description.
Showcase Your Compliance Knowledge: Since maintaining compliance with contractual KPIs is key, be sure to mention any relevant experience you have in this area. We love candidates who understand the importance of meeting targets and delivering quality service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Delivery Manager, especially in an out-of-hours context. Brush up on your knowledge of service quality standards and compliance with KPIs, as these will likely be hot topics during your interview.
✨Showcase Your People Skills
Since this role involves managing teams, be prepared to discuss your people management experience. Think of specific examples where you've successfully led a team or resolved conflicts, and be ready to share how you motivate and support your colleagues.
✨Prepare for Time-Critical Scenarios
Given the nature of the role, expect questions about handling time-critical situations. Prepare some scenarios from your past experience where you had to make quick decisions under pressure, and explain how you ensured service delivery was maintained.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in service delivery or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
