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- Tasks: Support the Offender Management Unit with high-quality administrative tasks.
- Company: Join HMP Dovegate, a key player in the Justice and Immigration sector.
- Benefits: Enjoy a competitive salary and excellent benefits, including job security.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in offender management and contribute to a safer community.
- Qualifications: Attention to detail, strong organisational skills, and a commitment to confidentiality.
The predicted salary is between 26510 - 26510 £ per year.
Location: HMP Dovegate, Staffordshire, ST14 8XR
Salary: £26,510 per annum plus excellent benefits
Hours: 40 hours per week - Monday - Friday - 8am - 4:30pm - plus 2 lates per week working 9am-5.30pm (flexibility is required on a late shift to stay past 5.30pm)
Ready to impact a better future? As a Case Administrator within our Justice and Immigration division, you’ll play a key role in supporting the Offender Management Unit (OMU) at HMP Dovegate. You’ll provide high‑quality administrative support to Prison Offender Managers, ensuring that all case documentation is processed accurately, securely and in line with Prison Service Instructions. This is a responsible and detail‑focused role where confidentiality, organisation and professionalism are essential. Your work will help ensure offender casework processes operate effectively and compliantly, supporting safe and timely offender management.
At HMP Dovegate we work in the OMiC Pod model therefore we are required to complete the following specialist case administration responsibilities:
- Sentence calculation, completing basic and advanced training within the first 12 months of employment and maintaining your licence to operation thereafter.
- Parole administration, including identifying eligible prisoners, producing parole dossiers and liaising with the Parole Board.
- Public protection, supporting monitoring activity.
Case Administrator-HMP Dovegate employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator-HMP Dovegate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMP Dovegate on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to case administration. We can help you with mock interviews to boost your confidence and nail those tricky scenarios.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed complex tasks in the past. We want to see how you handle details, especially in a role that demands confidentiality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you stand out from the crowd.
We think you need these skills to ace Case Administrator-HMP Dovegate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Administrator role. Highlight relevant experience and skills that match the job description, especially around administrative support and confidentiality.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for the team at HMP Dovegate.
Showcase Attention to Detail: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Serco Limited
✨Know Your Role
Make sure you understand the responsibilities of a Case Administrator at HMP Dovegate. Familiarise yourself with the key tasks like sentence calculation and parole administration. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Highlight Your Skills
Emphasise your organisational skills and attention to detail during the interview. Since this role requires high-quality administrative support, be ready to share examples from your past experiences where you've successfully managed sensitive information or complex documentation.
✨Demonstrate Professionalism
Given the nature of the job, professionalism is crucial. Dress appropriately for the interview and maintain a respectful attitude throughout. This will reflect your understanding of the importance of confidentiality and professionalism in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the team dynamics or the specific challenges faced by the Offender Management Unit. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.