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- Tasks: Support Service Leavers with guidance and administrative tasks for their transition to civilian life.
- Company: Join a top international employer focused on personal growth and career development.
- Benefits: Enjoy 25 days holiday, pension scheme, training opportunities, and health benefits.
- Why this job: Make a real difference in people's lives while developing your own skills.
- Qualifications: Strong Microsoft Office skills, attention to detail, and good communication abilities.
- Other info: Be part of a supportive culture with clear development opportunities.
The predicted salary is between 25002 - 35002 £ per year.
Location: RAF Brize Norton, Carterton
Salary: £25,002.00 per annum
Schedule: 37 hours per week, Monday-Friday
Ready to impact a better future? As a Resettlement and Education Administrator in our Defence team, you will play a key role in supporting Service Leavers by providing guidance, administrative support and access to resettlement and education services. Your work will help individuals prepare for their next chapter with confidence and clarity, directly contributing to positive outcomes for those transitioning from military to civilian life. You will be part of a Learning Centre environment that focuses on personal growth and career development. By keeping information up to date, coordinating essential processes and enabling access to learning resources, you will help create a supportive space that empowers people at a pivotal moment in their lives.
What you will do as a Resettlement and Education Administrator:
- Act as the Point of Contact for resettlement activities for Service Leavers.
- Work closely with Regional Resettlement Centres and Career Transition Partnership colleagues.
- Deliver resettlement activities and advice in accordance with current procedures.
- Administer the Regional Resettlement Officer programme.
- Schedule and conduct briefs and interviews.
- Maintain records and process applications, including amendments and cancellations.
- Promote and advertise all current resettlement and education offerings, including those from training providers and Regional Resettlement Centres.
- Ensure Learning Centre displays and information materials are current.
- Process training applications and claims.
- Process learning credit and education refund claims accurately.
- Maintain financial records and prepare Learning Credit returns.
- Complete other reasonable tasks as directed by the Administration Manager.
- Actively promote Health, Safety and Environmental responsibilities in line with station requirements.
Does this sound like you? You will be a great fit for this role if you have:
- Able to achieve SC Clearance
- Strong proficiency in Microsoft Office, including Word, Excel and Outlook
- Excellent attention to detail and the ability to meet deadlines.
- A customer focused mindset.
- The ability to work independently and as part of a team.
- Good communication skills.
What we offer:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off Serco managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across ~1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax free charitable giving via Payroll Giving, and the opportunity to donate pennies to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection, providing spaces for collaboration, learning and belonging across groups including LGBTQIA+ colleagues, parents and carers, disability networks, veterans and cultural communities
Let's impact a better future, together. Apply today.
Resettlement & Education Administrator in Carterton employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement & Education Administrator in Carterton
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence sector or related fields. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching common questions for administrative roles. Practise your answers, focusing on how your skills align with supporting Service Leavers and their transition.
✨Tip Number 3
Showcase your customer-focused mindset during interviews. Share examples of how you've helped others in previous roles, especially in administrative or support capacities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our supportive culture.
We think you need these skills to ace Resettlement & Education Administrator in Carterton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Resettlement & Education Administrator role. We want to see how you can support Service Leavers effectively!
Showcase Your Attention to Detail: Since this role requires excellent attention to detail, be sure to proofread your application. We appreciate clarity and precision, so double-check for any typos or errors before hitting send.
Highlight Your Customer Focus: This position is all about supporting individuals during a crucial transition. Share examples of how you've provided exceptional customer service in the past, as it shows us you're the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Serco Limited
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Resettlement & Education Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as coordinating resettlement activities and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office and any relevant administrative experience during the interview. Prepare specific examples of how you've used these skills in previous roles, especially in customer-focused environments. This will help the interviewer see how you can contribute to their team right away.
✨Prepare Questions
Think of insightful questions to ask about the role and the organisation. This could include inquiries about the training opportunities available or how the team collaborates with Regional Resettlement Centres. Asking thoughtful questions shows your enthusiasm and helps you assess if the company is the right fit for you.
✨Demonstrate Your Mindset
Emphasise your customer-focused mindset and ability to work both independently and as part of a team. Share examples of how you've successfully supported others in previous roles, particularly in high-pressure situations. This will illustrate your commitment to helping Service Leavers transition smoothly into civilian life.
