Business Support Administrator

Location: UHS Southampton Hospital, Southampton, Hampshire SO16 6YD

Salary: £16,315.00 per annum plus excellent benefits

Schedule: 25 Hours per week, Monday - Friday, 9am - 2.30pm (negotiable & can be discussed at interview stage)

What you’ll do as a Business Support Administrator:

• Work closely with service line managers to support forecasting, allocation, and agency bookings for weekly rosters
• Act as the main point of contact for agency bookings, liaising with agencies and managing invoicing
• Reconcile overtime and agency usage against weekly and monthly payroll
• Maintain and manage the time and attendance system (Workforce Management), ensuring data accuracy at all times
• Ensure all employees are paid correctly through timely and accurate data entry
• Produce regular reports on worked and non-worked hours to support contract governance
• Support payroll administration, including approvals, submissions, checks, and handling ad hoc payroll queries
• Provide administrative support to management meetings, including minute and note taking
• Support recruitment, vetting, right-to-work checks, inductions, and training administration
• Coordinate training events, staff briefings, and inductions
• Manage purchasing and procurement activities through Guided Buying, raising purchase orders and receipting invoices in line with policy
• Support people management administration tasks as required

Does this sound like you?

• Previous experience in a Business Support or administrative role
• Excellent written and verbal communication skills
• Highly organised, detail-focused, and delivery-driven
• Able to handle sensitive and confidential information (HR and payroll) with discretion
• Strong time management skills with the ability to work independently and manage multiple priorities
• Flexible, self-motivated, and proactive approach to work
• Strong IT skills, particularly in MS Excel, Word, and PowerPoint

Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

What we offer:

• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days plus bank holidays (pro rata)
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.