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- Tasks: Support the Governance department with essential administrative tasks at HMP Ashfield.
- Company: Join a top international employer committed to positive community impact.
- Benefits: Enjoy 25 days holiday, pension scheme, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in administration and proficiency in MS Office required.
- Other info: Be part of a supportive culture with clear development paths.
The predicted salary is between 25888 - 25888 £ per year.
Location: HMP Ashfield, Bristol
Salary: £25,888
Schedule: 40 hours per week
Ready to impact a better future? As an Administrator in our Justice and Immigration team, you'll play an essential role in supporting the Governance department and People Services Manager at HMP Ashfield. You'll help keep operations running smoothly by providing reliable, accurate, and confidential administrative support that enables colleagues to focus on delivering meaningful work that positively impacts people and communities. This is a varied role where you'll work closely with teams across the prison, using your organisational skills, attention to detail, and initiative to help ensure tasks are completed efficiently and to a high standard. Your work will contribute directly to the safe, effective running of the establishment, helping create a better future for those in our care and the colleagues you work alongside.
Responsibilities:
- Book visitors in on the CMS system.
- Carry out payroll administration tasks.
- Process staff absences.
- Operate the switchboard.
- Support the mail room as required.
- Attend meetings, take minutes, and prepare supporting papers.
- Handle sensitive and confidential material appropriately.
- Provide ad hoc administrative support as needed.
- Prepare internal and external responses to incoming communications.
- Log data onto spreadsheets.
- Carry out filing, correspondence, and other administrative tasks.
Does this sound like you? You'll be a great fit for this role if you have:
- Previous experience in a busy administrative office.
- Payroll experience.
- Proficiency in MS Office, including PowerPoint.
- The ability to demonstrate discretion and diplomacy.
- Strong interpersonal skills.
- Secretarial or administrative qualifications.
- A collaborative approach and willingness to support events and activities.
Vetting and checks: Enhanced Level 1 Vetting check will be carried out for this role.
Discover all you need to keep growing: We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Administrator-HMP Ashfield in Bristol employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator-HMP Ashfield in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMP Ashfield on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how our skills match the job description. We want to highlight our organisational skills and attention to detail, so have examples ready to share!
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional setting like HMP Ashfield. We should aim for smart attire that reflects our seriousness about the role while still being comfortable.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our appreciation for the opportunity and reinforces our enthusiasm for the role.
We think you need these skills to ace Administrator-HMP Ashfield in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role at HMP Ashfield. Highlight your previous administrative experience and any relevant skills, like payroll administration or proficiency in MS Office. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission. Be sure to mention your organisational skills and attention to detail, as these are key for the position.
Showcase Your Interpersonal Skills: In your application, don’t forget to showcase your strong interpersonal skills. We value collaboration and communication, so share examples of how you've worked effectively with others in past roles. This will help us see how you'd fit into our supportive culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role at HMP Ashfield. Familiarise yourself with tasks like payroll administration and handling sensitive information, as well as the importance of supporting the Governance department.
✨Showcase Your Organisational Skills
During the interview, highlight your organisational skills and attention to detail. Prepare examples from your previous experience where you successfully managed multiple tasks or projects, especially in a busy administrative environment.
✨Demonstrate Discretion and Diplomacy
Given the nature of the role, it's crucial to convey your ability to handle confidential information with discretion. Share specific instances where you've had to manage sensitive material and how you approached those situations with professionalism.
✨Engage with the Interviewers
Make sure to engage with your interviewers by asking insightful questions about the team dynamics and the impact of the Administrator role on the overall operations at HMP Ashfield. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
