At a Glance
- Tasks: Connect people with job and training opportunities to help them thrive.
- Company: Join Serco Limited, a company dedicated to creating positive societal impact.
- Benefits: Enjoy 25 days holiday, a pension scheme, and extensive training opportunities.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in recruitment or talent acquisition and strong communication skills.
The predicted salary is between 27000 - 30000 € per year.
Serco Limited Location: Birmingham - with frequent travel to sites across the West Midlands Salary: £27,000 – £30,000 per annum depending on experience, plus excellent benefits Schedule: 37.5 hours per week. 12 month fixed term contract
As a Resourcer in our Restart Employment, Skills and Training team, you’ll play a crucial role in connecting people with meaningful job and training opportunities that help them move forward with confidence. Your work will directly support individuals in building skills, securing work, and creating positive, lasting change in their lives. Working closely with Strategic Account Managers and Account Managers, you’ll focus on understanding both candidate potential and employer expectations. By matching people to the right opportunities at the right time, you’ll help strengthen communities, improve employment outcomes, and support Serco’s purpose of creating impactful solutions that benefit society.
Responsibilities
- Screen candidates and learners for job roles and training opportunities, ensuring alignment with employer requirements
- Provide feedback, advice and guidance to help candidates prepare for interviews, training, and workplace expectations
- Collaborate with Strategic Account Managers and Account Managers to understand opportunity requirements and fulfil demand
- Build strong relationships with candidates and internal stakeholders to maintain engagement throughout the recruitment journey
- Accurately record activity and outcomes within CRM systems, tracking progress and key performance indicators
- Identify opportunities to improve screening processes using feedback, data insights and industry awareness
Qualifications
- Experience in recruitment, resourcing, talent acquisition or candidate screening, ideally in a fast‑paced or employability environment
- Strong communication and interpersonal skills, with confidence engaging and supporting a wide range of people
- Excellent organisational skills and the ability to manage high volumes of activity to tight timescales
- A collaborative mindset, with strong attention to detail and a focus on quality outcomes
- Confidence using CRM systems and Microsoft Office applications, including Word, Outlook, Excel and PowerPoint
Vetting and checks
This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.
Benefits
- Holidays: 25 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Resourcer in Birmingham employer: Serco Limited
Serco Limited is an exceptional employer located in Birmingham, offering a dynamic work environment where you can make a real difference in people's lives through meaningful employment and training opportunities. With a strong focus on employee growth, Serco provides extensive training resources, a supportive health and wellbeing programme, and a commitment to diversity and inclusion, ensuring that every team member feels valued and empowered. Join us to be part of a purpose-driven organisation that prioritises community impact and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Resourcer in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend job fairs, workshops, or even local meetups. The more people you know, the better your chances of landing that Resourcer role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions related to recruitment and resourcing, and don’t forget to showcase your communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t just apply anywhere—apply through our website! We’ve got loads of resources to help you stand out. Tailor your approach to each opportunity and show us how you can make a difference as a Resourcer.
We think you need these skills to ace Resourcer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resourcer role. Highlight your experience in recruitment and any relevant skills that match the job description. We want to see how you can connect people with opportunities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others find jobs and how your background makes you a great fit for our team. Let us know what excites you about this role!
Showcase Your Communication Skills:As a Resourcer, strong communication is key. In your application, demonstrate your ability to engage with diverse candidates and stakeholders. We love seeing examples of how you've successfully supported others in their job search!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Serco Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resourcer role and its responsibilities. Familiarise yourself with Serco's mission and values, especially how they relate to connecting people with job opportunities. This will help you articulate how your skills align with their goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Think of specific examples from your past experiences where you've successfully screened candidates or provided guidance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
As a Resourcer, strong communication is key. During the interview, demonstrate your ability to engage with a diverse range of people. Practice active listening and be ready to discuss how you would build relationships with candidates and stakeholders to ensure a smooth recruitment process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for candidate tracking, or how they measure success in the Resourcer role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
