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- Tasks: Repair and service bikes in a vibrant workshop, ensuring safety and quality for London cyclists.
- Company: Join Serco, a leader in the Cycle Hire Scheme with a dynamic team.
- Benefits: Enjoy competitive pay, hands-on experience, and a chance to make a difference in urban cycling.
- Why this job: Be part of a popular scheme, keeping London moving while honing your bike mechanic skills.
- Qualifications: Passion for bikes and basic mechanical skills; training provided!
- Other info: Great opportunity for career growth in a fun, fast-paced environment.
The predicted salary is between 20000 - 28000 £ per year.
Serco is looking for a Bike Mechanic to work in the London Cycle Hire Workshop carrying out Repairs, Services, Quality Control and any other Bicycle & e-Bike related task. The role of a mechanic is essential to ensuring the correct volume of Bicycles are available for hire in London and that they are safe to use. To achieve this you must have the correct bicycle competency to become an expert in managing both of Serco BMS' public bicycles. This means you can deliver Repairs, Services, and QC quickly and to a safe standard. You will work in a vibrant, dedicated team on the front line of one of the world's most used and popular Cycle Hire Schemes.
Key Accountabilities
- Carry out annual Services for the London Cycle Hire fleet including e-Bike.
- Carry out reactive repairs for the London Cycle Hire fleet including e-Bike.
- Perform Quality Control checks for Service and Repair bicycles/e-bikes and fully understand the different standards of both, responsible for Bicycle quality leaving the depot.
- Delivering Services, Repairs and Quality Control quickly and safely, with the competency to on average complete minimum output targets.
- Where required, support key pre-bicycle checks for new bicycles.
- Where required, support hard decommission of bicycles, including breaking the bicycle down and salvaging the maximum number of parts.
- Provide vital feedback loop to Operations Managers and Chief Mechanic, including, but not limited to, Tool issues, Depot H&S issues, part trends, and general Bicycle feedback such as any possible trends in damage and wear of the fleet.
- Complete all electronic logging of work and accurate logging of part usage.
- Responsible for matters of Health and Safety with respect to yourself and others at all times.
- Responsible for performing all duties in-line with all in-force statutory and regulatory (external), as well as Serco/Cycle Hire (internal) specific policies and procedures.
- Act at all times as a role model for Serco/Cycle Hire, our clients and sponsors and wear correct uniform and identification at all times.
- Ensure that any breaches of security, fraud, vandalism and abuse relating to Serco/Cycle Hire assets and staff are identified and reported to avoid and reduce crime.
- Satisfactorily complete and pass all mandatory and refresher training; including periodic checks and assessments.
- Be expected to meet specific individual performance targets.
- Complete other duties as directed by the Mechanical Team Leader.
- When required, support the refurbishment of wheel hubs, baskets and other parts where necessary to ensure that the other workshop mechanics are able to maintain bicycles.
Bike Mechanic employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bike Mechanic
✨Tip Number 1
Get your hands dirty! If you can, volunteer at local bike shops or community workshops. This not only boosts your skills but also helps you network with other mechanics and potential employers.
✨Tip Number 2
Show off your passion for bikes! When you get the chance to chat with hiring managers, share your experiences and what excites you about bike mechanics. It’s all about making that personal connection!
✨Tip Number 3
Don’t just apply anywhere; focus on companies like Serco that align with your values. Use our website to find roles that excite you and tailor your approach to fit their vibe.
✨Tip Number 4
Prepare for interviews by brushing up on common bike repair scenarios. Be ready to discuss how you’d handle specific repairs or quality control checks. Confidence is key!
We think you need these skills to ace Bike Mechanic
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let us know how much you love bikes! Share any personal experiences or projects that highlight your skills and enthusiasm for bicycle mechanics. We want to see that you're not just a mechanic, but a bike lover too!
Tailor Your CV: Make sure your CV is tailored to the Bike Mechanic role. Highlight relevant experience, especially in repairs and quality control. Use keywords from the job description to show that you understand what we're looking for. This helps us see you as a perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at Serco!
How to prepare for a job interview at Serco Limited
✨Know Your Bikes
Make sure you brush up on your bike mechanics knowledge before the interview. Familiarise yourself with different types of bicycles and e-bikes, their components, and common issues. Being able to discuss specific repairs or services you've performed will show your expertise and passion for the role.
✨Safety First
Since health and safety is a big part of the job, be prepared to talk about how you prioritise safety in your work. Think of examples where you've identified potential hazards or implemented safety measures in previous roles. This will demonstrate that you take this responsibility seriously.
✨Show Team Spirit
Serco values teamwork, so be ready to share experiences where you've worked effectively within a team. Highlight how you communicate with colleagues and support each other in achieving targets. This will show that you're not just a skilled mechanic but also a great team player.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific repair or quality control check. Think through your processes and be ready to explain your thought process clearly. This will help them see how you approach your work.
