Front of House Coordinator — Lead Events & Sales (Leisure) in Basingstoke
Front of House Coordinator — Lead Events & Sales (Leisure)

Front of House Coordinator — Lead Events & Sales (Leisure) in Basingstoke

Basingstoke Full-Time 25000 - 32000 £ / year (est.) No home office possible
Serco Limited

At a Glance

  • Tasks: Lead events and sales while ensuring fantastic customer experiences across multiple leisure sites.
  • Company: Community-focused leisure organisation dedicated to enhancing local engagement.
  • Benefits: Flexible working hours, including evenings and weekends, to fit your lifestyle.
  • Why this job: Be a key player in creating welcoming spaces and driving community connections.
  • Qualifications: Strong leadership skills and experience in leisure services are essential.
  • Other info: Join a vibrant team and make a real difference in your community.

The predicted salary is between 25000 - 32000 £ per year.

A community leisure organisation is seeking an enthusiastic Front of House Coordinator to oversee activities and customer experiences at multiple sites. The role involves leading commercial activities, managing teams, and ensuring high customer satisfaction. Ideal candidates will have strong leadership skills and experience in leisure services. Join us to create a welcoming environment and drive community engagement. Flexible working hours are essential, including evenings and weekends.

Front of House Coordinator — Lead Events & Sales (Leisure) in Basingstoke employer: Serco Limited

As a community leisure organisation, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and development. Our Front of House Coordinator role offers flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact in the community by enhancing customer experiences across multiple sites. Join us to be part of a team that values collaboration, creativity, and community engagement.
Serco Limited

Contact Detail:

Serco Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Coordinator — Lead Events & Sales (Leisure) in Basingstoke

Tip Number 1

Network like a pro! Reach out to people in the leisure industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Show off your personality! When you get to the interview stage, let your enthusiasm for creating a welcoming environment shine through. We want to see how you can engage with customers and lead a team effectively.

Tip Number 3

Be flexible and ready to adapt! Since the role involves evenings and weekends, highlight your availability and willingness to work those hours. We appreciate candidates who are ready to jump in when needed.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Front of House Coordinator — Lead Events & Sales (Leisure) in Basingstoke

Leadership Skills
Customer Service
Team Management
Commercial Awareness
Event Coordination
Community Engagement
Flexibility
Communication Skills
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for leisure services shine through! We want to see how excited you are about creating a welcoming environment and engaging with the community.

Highlight Leadership Experience: Make sure to showcase any leadership roles you've had in the past. We’re looking for someone who can manage teams effectively, so share examples of how you've led others to success in previous positions.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Serco Limited

Know the Organisation Inside Out

Before your interview, take some time to research the community leisure organisation. Understand their mission, values, and the specific activities they offer. This will not only help you answer questions more effectively but also show your genuine interest in creating a welcoming environment.

Showcase Your Leadership Skills

As a Front of House Coordinator, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed events. Be ready to discuss how you motivated your team and ensured high customer satisfaction during those times.

Emphasise Flexibility and Availability

Since the role requires flexible working hours, including evenings and weekends, be upfront about your availability. Highlight any previous experience you have with similar schedules and how you managed to maintain a work-life balance while still delivering excellent service.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the organisation's future plans, team dynamics, and how they measure customer satisfaction. This shows that you're not just interested in the job, but also in contributing to the organisation's success.

Front of House Coordinator — Lead Events & Sales (Leisure) in Basingstoke
Serco Limited
Location: Basingstoke

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