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- Tasks: Lead maritime training and development, ensuring compliance and enhancing workforce readiness.
- Company: Join a top international employer with a supportive culture and growth opportunities.
- Benefits: Enjoy competitive salary, 25 days holiday, health perks, and discounts at over 1,000 retailers.
- Why this job: Make a real impact in maritime services while developing your skills and career.
- Qualifications: Strong communication skills and experience in marine regulatory training required.
- Other info: Dynamic role with excellent mentoring and internal progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Portsmouth, Devonport or Clyde
Salary: Competitive salary (depending on experience) plus excellent benefits
Schedule: 37.5 hours, Monday to Friday
Ready to impact a better future? As a Maritime People and Learning Superintendent - Deputy DPA in our Maritime Services team, you will be responsible for the tactical delivery of alignment, assurance and development activities spanning the DMS NG contract with a tactical and strategic focus on developing our people, people systems and DMS NG wide learning.
The role ensures the safe and compliant operation of maritime personnel through assurance, NG group learning, structured training programmes, effective people management systems and providing SME advice on matters concerning evidence of competencies and medical fitness. The role supports workforce readiness, regulatory compliance, and the continuous improvement of maritime standards across the organisation. It also provides a deputy DPA function, allowing for continued DPA coverage when the DPA is absent.
What you will do as a Maritime People And Learning Superintendent - Deputy DPA
- Provide assurance to the DPA and Contract Director on cross contract management standards by completing contract wide assurance, as directed by the DPA.
- Assist the DPA in defining cross contract standards relevant to the role's area of competency.
- Support managers and leaders in addressing shortcomings within the role's area of competency.
- Foster an environment that maximises learning by promoting psychological safety across DMS NG.
- Ensure lessons learned from all sources such as accident and incident investigations, external insights, technical findings and IMS progress are maximised.
- Collaborate with DMS NG colleagues and Serco support teams to maintain accurate and effective management systems for training and people certification records.
- Develop and implement innovative learning tools, such as on demand self driven platforms, quick learning modules and digital portals.
- Conduct training needs analysis across maritime roles to identify skill gaps and regulatory requirements.
- Develop structured training pathways aligned with STCW and/or company standards, including delivery method assessment.
- Collaborate with relevant managers to ensure training reflects operational realities and vessel specific competencies.
- Integrate statutory, company mandated and bespoke modules into a cohesive curriculum.
- Deliver or direct training aligned with STCW and UK maritime regulatory standards.
- Monitor and evaluate training effectiveness through feedback and performance assessments.
- Maintain accurate training records and certification tracking via training management systems.
- Oversee Training Masters for competency validation.
- Implement internal assurance systems to validate training effectiveness and crew competency.
- Oversee recruitment, onboarding and progression of apprentices.
- Offer expert guidance on maritime qualifications and medical certification.
- Represent Serco at industry events relevant to the role.
- Deputise as designated person ashore as required.
Does this sound like you?
You will be a great fit for this role if you have:
- Excellent communication skills.
- A passion for driving the success of others.
- Ability to engage and motivate learners of varying experience levels.
- Experience in mentoring and coaching.
- Expertise in marine regulatory training requirements as they apply to UK flagged commercial vessels.
- Familiarity with competency assurance frameworks.
- Strong organisational and time management abilities.
- Analytical mindset with attention to detail.
- Proficient in common IT systems and ability to learn new systems efficiently.
Desirable qualifications and experience
- STCW Management Level Certificate of Competency
- Instructional or assessor qualification (e.g., Train the Trainer, A1 Assessor, Teaching Qualification)
- Designated Person Ashore
- ISM Lead Auditor
- Experience in mentoring or managing apprentices or junior personnel
- Knowledge and experience of the UK framework for marine industry apprentice funding
- Knowledge and experience of defence marine services, and/or the associated vessel types and classes
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We are one of the top 1% of international employers, so you can have confidence you will be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we are proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax free charitable giving and the option to donate your pennies to the Serco People Fund Charity
- Employee networks: Colleague led groups supporting inclusion and connection across LGBTQIA+ colleagues, women, parents and carers, people with disabilities, veterans and colleagues from all cultural backgrounds.
Let us impact a better future, together. Apply today.
AGE/GSE Mechanic employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AGE/GSE Mechanic
✨Tip Number 1
Network like a pro! Reach out to people in the maritime industry, especially those who work at Serco. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for roles like Maritime People and Learning Superintendent. Think about how your experience aligns with the job description and be ready to share specific examples.
✨Tip Number 3
Show off your passion for learning and development! Be prepared to discuss how you've fostered learning environments in the past and how you can bring that to the role at Serco.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace AGE/GSE Mechanic
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Maritime People and Learning Superintendent role. We want to see how you can contribute to our mission!
Showcase Your Passion: Let your enthusiasm for maritime training and development shine through in your application. We love candidates who are genuinely excited about helping others succeed and driving improvement in our industry.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Serco Limited
✨Know Your Stuff
Make sure you brush up on maritime regulations and training requirements, especially those relevant to UK flagged commercial vessels. Familiarity with competency assurance frameworks will give you an edge, so be ready to discuss how your experience aligns with these standards.
✨Showcase Your Communication Skills
As a Maritime People and Learning Superintendent, excellent communication is key. Prepare examples of how you've engaged and motivated learners in the past. Think about times when you've successfully mentored or coached others, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so come prepared to discuss how you manage multiple tasks and priorities. You might want to share specific tools or methods you use to keep track of training records and certification tracking.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to foster a learning environment. Think about how you would handle shortcomings in training or address skill gaps within a team. Having a few scenarios in mind will help you respond confidently.
