At a Glance
- Tasks: Support the Head of Education in a secure environment, managing learner data and certification processes.
- Company: Join a top international employer focused on education and rehabilitation.
- Benefits: Enjoy competitive salary, generous holidays, and extensive training opportunities.
- Other info: Be part of a supportive culture with clear career progression and employee networks.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong admin skills, attention to detail, and experience with data systems required.
The predicted salary is between 26294 - 26294 £ per year.
Location: HMP Dovegate, Uttoxeter, ST14 8XR
Salary: £26,294 per annum, plus excellent benefits
Schedule: Full-time, 40 hours per week Monday- Friday
Ready to impact a better future? As an Administrator supporting the Head of Education in our Education, Skills and Work team, you'll play a vital role in supporting learning and development within a secure prison environment, helping individuals build skills that support rehabilitation and future opportunities. You'll ensure accurate, secure, and timely administration across learner data, examinations, and certification processes. Your work will support education delivery, inspections, and compliance – helping create impactful solutions that contribute to rehabilitation and a positive impact on communities.
What you'll do as an Administrator Support for Head of Education:
- Maintain accurate learner records, including enrolment, attendance, progression, and achievement data
- Ensure compliance with data protection, prison security protocols, and education regulations
- Produce reports on learner outcomes, attendance, and performance to support inspections and decision‑making
- Coordinate examinations and certification processes, including registrations, materials, and results tracking
- Work collaboratively with tutors, managers, and prison colleagues to ensure accuracy and efficiency across systems
- Support continuous improvement by maintaining systems and promoting effective use of digital tools and processes
Does this sound like you?
- Strong administrative and organisational skills, with high attention to detail
- Experience working with data systems, reporting tools, and Microsoft Office, including Excel
- The ability to analyse information and present insights clearly to different audiences
- A collaborative approach, with the ability to build relationships across teams
- A proactive mindset, with strong problem‑solving skills and the ability to manage priorities effectively
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
What we offer:
- Holidays: 23 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
Administrator Support for Head Of Education- HMP Dovegate employer: Serco Limited
At HMP Dovegate, we pride ourselves on being a leading employer that fosters a supportive and inclusive work culture. As an Administrator supporting the Head of Education, you'll benefit from extensive training opportunities, a strong focus on employee wellbeing, and a commitment to internal progression, all while making a meaningful impact in the lives of individuals within the prison system. Join us in creating a positive future through education and rehabilitation.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator Support for Head Of Education- HMP Dovegate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMP Dovegate on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and education support. We should also think of examples that highlight our organisational skills and attention to detail – they’re key for this role!
✨Tip Number 3
Showcase our tech-savviness! Brush up on Microsoft Office, especially Excel, and be ready to discuss how we’ve used data systems in past roles. This will help us stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily. Let’s make it happen!
We think you need these skills to ace Administrator Support for Head Of Education- HMP Dovegate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator Support role. Highlight your administrative skills and experience with data systems, as these are key to the job. We want to see how you can contribute to our mission at HMP Dovegate!
Showcase Your Attention to Detail:In your application, give examples that demonstrate your high attention to detail. Whether it’s managing learner records or coordinating examinations, we need to know you can keep everything accurate and secure. Don’t be shy about sharing your successes!
Emphasise Collaboration Skills:Since this role involves working closely with tutors and prison colleagues, make sure to highlight your collaborative approach. Share instances where you’ve built relationships across teams to achieve a common goal. We love teamwork at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Serco Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator Support for Head of Education role. Familiarise yourself with the key tasks like maintaining learner records and coordinating examinations. This will help you demonstrate your knowledge and show how your skills align with their needs.
✨Showcase Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s managing data or producing reports, highlight specific instances that showcase your organisational skills and meticulous nature.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and collaborative approach. Think of scenarios where you had to work with different teams or handle challenging situations. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Proactive Mindset
The job requires a proactive approach to support continuous improvement. Be ready to share examples of how you've taken initiative in previous roles, whether it was implementing new systems or suggesting improvements. This will show that you’re not just reactive but also forward-thinking.
