Leisure Supervisor-Mid Kent Leisure Contracts - The Maidstone Leisure Trust, Maidstone

Leisure Supervisor-Mid Kent Leisure Contracts - The Maidstone Leisure Trust, Maidstone

Leisure Supervisor

Location: Maidstone Leisure Centre, ME15 7RN

Salary: 27,774.28 plus excellent benefits

Schedule: 40 hours per week, flexible to work earlies, lates and weekends, between the hours 6am -10.30pm.

Make a positive difference every day

At Serco, we're pleased to be recruiting on behalf of The Maidstone Leisure Trust

The Maidstone Leisure Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Leisure Supervisor to join their team and help make a positive difference every day.

As a Leisure Supervisor, you'll play a vital role in creating a safe, welcoming and enjoyable environment for everyone who visits the centre. Supporting day-to-day operations and stepping in for the Duty Manager when required, you'll help deliver excellent customer experiences while maintaining high standards of safety, cleanliness and service. Your work has purpose, helping to create a positive impact on communities by encouraging healthier lifestyles and ensuring leisure facilities remain accessible and enjoyable for all.

What you'll do as a Leisure Supervisor

Supervise daily activities within the leisure centre, ensuring customer safety and excellent service standards at all times.

Support the Duty Manager and provide operational cover during periods of absence.

Maintain high standards of cleanliness, presentation and equipment setup across the facility.

Promote and follow all health and safety procedures, policies and relevant legislation.

Build positive relationships with customers and local authority partners, helping to deliver a welcoming environment.

Support the achievement of operational and performance targets while identifying opportunities for improvement.

Does this sound like you?

Experience working in a customer-facing environment with a strong commitment to customer care.

Ability to remain calm, responsive and vigilant in busy or challenging situations.

Strong communication skills and confidence engaging with people of all ages and abilities.

A positive, team-focused approach with a willingness to learn and develop.

National Pool Lifeguard Qualification (or equivalent) and experience in a supervisory role are desirable.

What we offer

Free gym membership for you and your immediate family

Free safeguarding training and DBS checks

Free swimming lessons and holiday clubs for one child (50% off for additional children)

21 days' holiday plus