At a Glance
- Tasks: Ensure pool safety, provide customer care, and maintain cleanliness.
- Company: Join Birmingham Community Leisure Trust, promoting active lifestyles in a friendly environment.
- Benefits: Competitive pay, flexible hours, and opportunities for career progression.
- Other info: Supportive team culture with excellent resources for personal development.
- Why this job: Make a real difference by ensuring safety and enjoyment for all pool visitors.
- Qualifications: Strong swimming skills and National Pool Lifeguard Qualification required.
The predicted salary is between 8.2 - 12.71 £ per hour.
Location: Erdington Leisure Centre, B24 9HU
Working hours: Casual, including earlies and lates, between Monday to Sunday
Salary: £8.20 to £12.71 per hour with excellent benefits
Birmingham Community Leisure Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone.
Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Lifeguard to join their team and help make a positive difference every day. As a Lifeguard you'll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close-knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.
What you'll need to do the role:
- Excellent customer service skills as you'll be interacting heavily with our customers.
- Experience in a leisure or another customer-facing environment.
- Providing customer care to people of all ages.
- Supervising activities and maintaining high standards of cleanliness in the pool area.
- Ensuring the safe handling and set up of pool equipment.
- Being safety conscious, vigilant, and able to deal with pressurised situations.
- Strong swimming skills and holding a National Pool Lifeguard Qualification (Royal Life Saving Society).
Why Join us:
- Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can't operate.
- A world of opportunity: Progressing into senior lifeguard positions or moving into other centre management roles in one of our 55 facilities.
- Great people: Our centres are close-knit and friendly, relying on each other for support.
What we offer:
For all Leisure benefits please see - Trust and Serco Leisure Employee Benefits. Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.
Our inclusive recruitment commitment: We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions). Please note, for many of our roles, a DBS check will be required.
Ready to make a difference? Apply today.
Lifeguard - Birmingham Community Leisure Trust, Birmingham employer: Serco Leisure
Birmingham Community Leisure Trust is an exceptional employer dedicated to promoting active and healthy lifestyles within the Birmingham community. With a strong focus on employee development, a supportive work culture, and a range of benefits including free gym membership and training opportunities, this role as Leisure Operations Manager offers a chance to make a meaningful impact while enjoying a fulfilling career in a vibrant environment. Join a team that values your contributions and fosters a sense of community engagement and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard - Birmingham Community Leisure Trust, Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Serco Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Lifeguard - Birmingham Community Leisure Trust, Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Serco Leisure that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Serco Leisure.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Serco Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Serco Leisure
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Serco Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
