At a Glance
- Tasks: Drive membership growth and create a welcoming experience for visitors.
- Company: Leisure Solutions Community Trust, focused on community health and wellbeing.
- Benefits: Competitive pay, flexible hours, training opportunities, and discounts at retailers.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Make a positive impact in your community while promoting active lifestyles.
- Qualifications: Telesales experience, strong communication skills, and a passion for fitness.
The predicted salary is between 45091 - 45091 £ per year.
Location: Tunbridge Wells, TN4 9TX
Hourly Rate: 12.71 plus commission and excellent benefits
Schedule: Permanent, Part-Time, 15 hours per week across Monday to Sunday, typical shifts required are 9am to 2.30pm or 2.30pm-8pm.
Ready to impact a better future? Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day.
To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team. As a Membership Sales Advisor in our Serco Leisure team, you'll play a key role in driving membership growth while delivering a welcoming, engaging experience for every visitor. Your work will help create a thriving, active community and support healthier lifestyles. You'll be at the heart of the centre's success, building relationships, promoting services, and helping people take their first steps towards a more active future. From engaging with local businesses to delivering great tours and conversations, your work will directly contribute to positive impact in the community.
What you'll do as a Membership Sales Advisor
- Generate new sales leads through outreach to local businesses, groups, and communities
- Promote and sell memberships, health and fitness services, and swimming lessons
- Deliver engaging tours of the facility to prospective members
- Manage incoming and outgoing sales calls and enquiries
- Create and support marketing activity, including social media content
- Track and report on daily, weekly, and monthly sales performance against targets
- Support the delivery of campaigns and promotions across the centre
Does this sound like you? You'll be a great fit for this role if you have:
- Proven telesales experience with confidence in achieving targets
- Strong communication skills with a friendly, approachable style
- A proactive mindset with the drive to generate leads and opportunities
- Good organisational skills and the ability to manage multiple tasks
- A passion for health, fitness, or supporting community wellbeing
- Full UK Driving Licence
Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer
- Holidays: 21 days pro rata plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells in Kent employer: Serco Leisure
Leisure Solutions Community Trust is an exceptional employer dedicated to fostering a vibrant and active community. With a strong emphasis on employee development, we offer extensive training opportunities, a supportive work culture, and a range of benefits including generous holiday allowances and health initiatives. Join us at Stoke Mandeville Stadium, where your leadership as a Duty Manager will not only enhance the customer experience but also contribute to a healthier future for all.
