At a Glance
- Tasks: Drive membership growth and create a welcoming experience for visitors.
- Company: Leisure Solutions Community Trust, focused on community health and activity.
- Benefits: Competitive pay, flexible hours, training opportunities, and discounts.
- Other info: Join a supportive culture with clear development paths and employee networks.
- Why this job: Make a positive impact in your community while promoting health and fitness.
- Qualifications: Telesales experience, strong communication skills, and a passion for wellbeing.
The predicted salary is between 25000 - 30000 £ per year.
Location: Weald, TN17 2PN
Hourly Rate: £12.71 plus commission and excellent benefits
Schedule: Permanent, Part-Time, 15 hours per week across Monday to Sunday, typical shifts required are 9am to 2.30pm or 2.30pm-8pm.
Ready to impact a better future? Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day.
To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team. As a Membership Sales Advisor in our Serco Leisure team, you'll play a key role in driving membership growth while delivering a welcoming, engaging experience for every visitor. Your work will help create a thriving, active community and support healthier lifestyles. You'll be at the heart of the centre's success, building relationships, promoting services, and helping people take their first steps towards a more active future. From engaging with local businesses to delivering great tours and conversations, your work will directly contribute to positive impact in the community.
What you'll do as a Membership Sales Advisor:
- Generate new sales leads through outreach to local businesses, groups, and communities
- Promote and sell memberships, health and fitness services, and swimming lessons
- Deliver engaging tours of the facility to prospective members
- Manage incoming and outgoing sales calls and enquiries
- Create and support marketing activity, including social media content
- Track and report on daily, weekly, and monthly sales performance against targets
- Support the delivery of campaigns and promotions across the centre
Does this sound like you? You'll be a great fit for this role if you have:
- Proven telesales experience with confidence in achieving targets
- Strong communication skills with a friendly, approachable style
- A proactive mindset with the drive to generate leads and opportunities
- Good organisational skills and the ability to manage multiple tasks
- A passion for health, fitness, or supporting community wellbeing
- Full UK Driving Licence
Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing. We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer:
- Holidays: 21 days pro rata plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor - Leisure Solutions Community Trust - Weald, Sevenoaks in Cranbrook, Kent
✨Join Local Fitness Communities
Get involved in local fitness groups or clubs. Join classes, workshops, or events where personal trainers gather—this is your chance to showcase your skills and passion. Plus, networking with fellow fitness enthusiasts can lead you to part-time roles or insider info on openings!
✨Offer Free Workshops
Consider hosting free fitness workshops or classes in your area. Not only does this build your reputation, but it also showcases your expertise to potential clients and hiring managers. You might just catch the eye of someone from Serco Leisure looking for trainers!
✨Utilise Social Media Wisely
Leverage platforms like Instagram and Facebook to post workout tips, transformations, and client testimonials. Create a professional presence that highlights your personal training style, and don’t shy away from tagging local gyms or fitness brands that might be hiring part-time trainers!
✨Apply Directly to Gyms
Don’t just rely on job boards! Head to local gyms and fitness centres and ask if they're looking for part-time trainers. A personal visit can make you stand out, plus you might get a chance to demonstrate your skills right then and there. And remember, check out the careers page on Serco Leisure's website too!
We think you need these skills to ace Membership Sales Advisor - Leisure Solutions Community Trust - Weald, Sevenoaks in Cranbrook, Kent
Some tips for your application 🫡
Show off your qualifications:Make sure to highlight your fitness qualifications and certifications prominently on your CV. If you’ve got any relevant courses or specialisations like nutrition or fitness classes, shout about them! It gives us a quick insight into your expertise in personal training.
Bring your personality to your cover letter:We’re looking for someone who not only knows their stuff but can also connect with clients. Use your cover letter to showcase your passion for fitness and how you can motivate others. Share a brief story or experience that demonstrates your coaching style – this is your chance to let your personality shine!
Tailor your experience to the role:When detailing your experience, focus on roles where you've helped others reach their fitness goals. Mention any part-time work or volunteer roles in fitness that show your ability to coach and support clients. This lets us see how you will relate to our clients at Serco Leisure.
Keep it concise but impactful:As it's part-time, we know time is of the essence! Keep your CV and cover letter concise while ensuring they pack a punch. Use bullet points for easy reading and focus on key achievements in your previous roles. It makes it easier for us to see the value you can bring to Serco Leisure!
How to prepare for a job interview at Serco Leisure
✨Showcase Your Coaching Skills
Since you’re applying for a part-time role in fitness and personal training, be prepared to demonstrate your coaching abilities. This might involve a practical assessment where they'll ask you to conduct a mini training session or walk them through a workout, so brush up on your cues and motivational techniques!
✨Know Your Fitness Tech
Be ready to discuss the fitness technology and tools you're familiar with, like apps for tracking workouts or nutrition. Many clients now look for trainers who can integrate tech into their training, so mentioning tools or platforms you’ve used can show you’re up-to-date with current trends in the fitness industry.
✨Highlight Your Availability and Flexibility
As a part-time trainer, your availability is key. Be clear about your schedule and show you're adaptable to clients' needs. Highlight any previous experience working with varied client schedules, which is often crucial in this role, as people might want sessions early mornings or late evenings.
✨Share Your Success Stories
Prepare to discuss specific examples of your past clients' successes. Whether it's helping someone achieve their weight loss goals or improving their strength, having concrete stories will help illustrate your impact. Bring along any testimonials or results, if you have them, to make your case even stronger when chatting with Serco Leisure.