At a Glance
- Tasks: Prepare and serve food, maintain cleanliness, and deliver excellent customer service.
- Company: Join Shropshire Community Leisure Trust, promoting healthy lifestyles in a friendly environment.
- Benefits: Free gym membership, training opportunities, discounts, and a supportive team culture.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Make a positive impact on the community while gaining valuable experience in catering.
- Qualifications: Experience in catering and a customer-focused attitude are essential.
Location: Shrewsbury Sports Village, Shrewsbury SY1 4RQ
Salary: 8.00 - 12.71 per hour (dependent on age) plus excellent benefits
Schedule: Casual contract - working a mixture of shifts, earlies, lates and weekends to meet the business requirements.
Make a positive difference every day. At Serco, we're pleased to be recruiting on behalf of Shropshire Community Leisure Trust. Shropshire Community Leisure Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Catering Assistant to join their team and help make a positive difference every day.
As a Catering Assistant, you'll help create a welcoming environment where customers can relax and recharge during their visit. From preparing and serving food and drinks to maintaining high standards of cleanliness and food safety, your work has purpose and contributes to a positive impact on communities. Every interaction is an opportunity to deliver great service, build trust, and support healthier, happier lives.
What you'll do as a Catering Assistant:
- Prepare and serve food and beverages to customers in a friendly and efficient manner
- Maintain high standards of cleanliness, hygiene, and food safety across all catering areas
- Follow health and safety procedures and relevant legislation at all times
- Deliver excellent customer service and build positive relationships with customers and colleagues
- Support the day-to-day operation of the catering service to ensure a smooth customer experience
- Identify and report any issues, opportunities for improvement, or equipment concerns to management
Does this sound like you?
- Previous experience within a catering environment
- Level 2 Food Hygiene qualification, or willingness to achieve this
- A positive, customer-focused approach with excellent communication skills
- Able to work effectively as part of a team and remain calm in busy environments
- Reliable, motivated, and committed to delivering high standards of service and care
What we offer:
- Free gym membership for you and your immediate family
- Free safeguarding training and Disclosure and Barring Service (DBS) checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
Ready to make a difference? Apply today.
Catering Assistant - Shropshire Community Leisure Trust, Shrewsbury employer: Serco Leisure
Leisure Solutions Community Trust is an exceptional employer dedicated to fostering a vibrant and active community. With a strong emphasis on employee development, we offer extensive training opportunities, a supportive work culture, and a range of benefits including generous holiday allowances and health initiatives. Join us at Stoke Mandeville Stadium, where your leadership as a Duty Manager will not only enhance the customer experience but also contribute to a healthier future for all.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - Shropshire Community Leisure Trust, Shrewsbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Serco Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Serco Leisure that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Serco Leisure.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Serco Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Serco Leisure
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Serco Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
