Serco is hiring a Customer Service Agent in Watton, IP25 6JB, on a 12-month fixed-term contract with potential extension. The role is on site five days a week, with a 9am–5:30pm schedule and some flexibility to start at 8am or finish by 6pm.
You will be the first point of contact for the public, handling enquiries, updating records, processing payments, and supporting reception and administration tasks. Join a collaborative team focused on trust, care, and improving community services.
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Public Services Customer Care Specialist in Watton employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
