Technical Lead

Technical Lead

Full-Time 23735 - 29009 £ / year (est.) Home office (partial)
Serco Group

At a Glance

  • Tasks: Lead the design and delivery of innovative Microsoft-based digital solutions.
  • Company: Join Serco, a global leader in delivering essential public services.
  • Benefits: Enjoy a competitive salary, flexible working, and a range of health benefits.
  • Other info: Be part of a diverse team committed to innovation and career development.
  • Why this job: Make a real impact while shaping the future of technology in public services.
  • Qualifications: Experience in leading engineering teams and expertise in Microsoft technologies required.

The predicted salary is between 23735 - 29009 £ per year.

Here at Serco, we're looking for a Technical Lead specialising in Microsoft technologies to provide technical leadership across a portfolio of digital products and platforms. You'll play a key role in designing, delivering and evolving secure, scalable cloud-based solutions using the Microsoft technology stack, helping to drive engineering excellence across our digital services.

This is a hands-on technical leadership role where you'll work across multidisciplinary teams, providing architectural guidance, mentoring engineers and ensuring solutions are built to the highest standards. You'll help shape technical direction, modernise platforms and deliver business-critical digital services that create real value for our customers.

As part of this you’ll:

  • Lead the design and technical delivery of Microsoft-based digital solutions across cloud, integration and business applications
  • Provide hands-on technical leadership to engineering teams, promoting best practice in software engineering and solution design
  • Design scalable, secure and maintainable solutions using Microsoft Azure and the wider Microsoft ecosystem
  • Guide development across technologies including Azure, Power Platform, Dynamics 365 and Microsoft integration services
  • Work closely with Product Managers, Architects, Delivery Managers and Business Analysts to shape technical solutions
  • Ensure solutions align with enterprise architecture, security standards and governance requirements
  • Drive engineering excellence across CI/CD, automation, testing, observability and DevOps practices
  • Lead technical reviews, design assurance and code quality activities
  • Mentor engineers and support the development of technical capability across teams
  • Support the adoption of emerging Microsoft technologies, including AI capabilities where they provide clear business value

What you’ll need to do the role:

  • Proven experience leading engineering teams delivering Microsoft cloud and enterprise solutions
  • Strong technical expertise across Microsoft Azure and cloud-native architecture
  • Experience delivering solutions using Microsoft Power Platform, including Power Apps, Power Automate and Power BI
  • Experience with Dynamics 365, Azure Functions, Logic Apps, API Management or related Microsoft services would be advantageous
  • Strong programming experience in technologies such as C#, .NET, JavaScript/TypeScript, Python and SQL
  • Experience designing and delivering APIs, integrations and event-driven architectures
  • Strong knowledge of DevOps practices including CI/CD, Infrastructure as Code (Terraform/Bicep), automated testing and Git
  • Experience working with modern engineering practices, secure development and cloud governance
  • Ability to translate business requirements into scalable technical solutions
  • Strong stakeholder management and communication skills with the ability to explain complex technical concepts to non-technical audiences
  • Experience leading cross-functional teams within Agile delivery environments
  • Degree in Computer Science, Software Engineering or equivalent experience
  • Microsoft Azure or Power Platform certifications are desirable
  • SC clearance (or willingness to obtain it)

What we offer:

  • Company car
  • 5% on target bonus scheme
  • Private medical insurance
  • Flexible working considered
  • Pension – 6%
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
  • A safe and supportive culture.

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.

Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Technical Lead employer: Serco Group

At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises safety and professional development. As an Able Seafarer (Crane Operations Lead), you will benefit from competitive salaries, a generous pension scheme, and access to over 1,100 internal courses for continuous learning and career progression. Our commitment to inclusivity and employee wellbeing, alongside unique opportunities to make a meaningful impact in public services, makes Serco a rewarding place to build your maritime career.

Serco Group

Contact Details:

Serco Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Lead

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Serco Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Serco Group.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Serco Group.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Serco Group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Technical Lead

Microsoft Azure
Cloud-Native Architecture
Microsoft Power Platform
Power Apps
Power Automate
Power BI
Dynamics 365

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Serco Group.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Serco Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Serco Group

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Serco Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.