Ward HostUniversity Hospital Southampton, SO16 6YDSalary - 25,272 per annum, pro rata plus Serco benefits. Agenda for Change Band 22x Monday to Friday 13:30 to 20:00 = 30h per week2x Monday to Friday 14:30 to 19:00 = 20h per week1x Monday to Friday 15:00 to 19:00 = 17.5h per week3x Monday to Friday 15:00 to 18:30 = 15h per weekHere at Serco, we are looking for Ward Hosts to join our team at University Hospital Southampton. Our Ward Hosts work as part of the Ward Patient Catering team, ensuring high quality hospitality service is provided.Main AccountabilitesYou will be responsible for taking orders and delivering a meal and drinks service, providing excellent customer service and care to patients. Meals are ordered using an electronic ordering system, and then prepared by the hospital kitchens and sent down to each ward to be delivered by the team.What you'll need to do the roleA good level of numeracy and literacy skills, including readind and writing.Ideally, you will have worked within a food service environment or catering industry and you must understand the importance of hygiene and safety and special diet awareness.Strong customer service skills are a key part to this role, not only will you be serving food and beverages to the patients, but you will be interacting with them on a day to day basis.Positive communication can make a patient’s day that little bit brighter, so we need passionate and enthusiastic ward hosts on our team!This is a physically demanding role and the post holder will be expected to stand for long periods of time with manual handling involved. Why SercoMeaningful and vital work: Working within soft services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the care they need 24/7.A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.Great people: Hospitals are busy places and your role will see you interact with NHS staff, patients, and of course your supportive team. You will be part of the hospital.What we offer:Up to 6% contributory pension scheme25 days annual leave plus bank holidaysA range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and moreAccess to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discountsA fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusionCompany discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.Interesting and enjoyable workCommitted to professional and personal development with a wide range of training and coaching opportunities to expand your capabilitiesA little bit about us:At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.Our inclusive recruitment commitment:We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).For support with your application, please contact j& a career where your work truly matters. Apply today.immigrationjobs dcojobsJob SummaryJob number: Profession: Facilities, Cleaning and MaintenanceType: both
Ward Host in Southampton employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
