Privacy Business Lead Hybrid - Solihull, B91 3QJFull Time, Permanent Band 4 / 50,000 - 55,000 (dependent on experience) Here at Serco, we’re looking for a Privacy Business Lead to provide business-facing leadership and coordination for data protection across our Corporate Functions.This is a key role within Serco’s federated privacy model, acting as the bridge between Corporate Function leadership, Data Protection Champions and our Central UK Privacy Office and DPO. You’ll help ensure privacy risks, actions and requirements are understood, owned and embedded into day-to-day business operations.This is an opportunity to make a real impact by helping shape privacy maturity across Corporate Functions, influencing senior stakeholders and driving practical improvements in how privacy is managed across the business.Build strong relationships with senior leaders and act as a trusted business partner on privacy risks, priorities and decisions.Represent Corporate Functions at privacy governance forums and coordinate actions, risks and compliance activity.Coordinate business engagement across areas including Records of Processing Activities (RoPA), Data Subject Rights (DSRs), breaches, Data Protection Impact Assessments (DPIAs), information governance and data sharing.Provide direction, support and coordination to Data Protection Champions across Corporate Functions.Support the implementation and adoption of privacy standards, controls, processes and new ways of working.Conduct periodic privacy health checks and quality assurance reviews, helping to identify emerging risks and improvement opportunities.Work closely with the Central UK Privacy Office and DPO, providing a reliable and effective business interface for Corporate Functions.Strong operational understanding of a business area, function, contract environment or service model.Experience working within governance, risk, compliance, audit, assurance or other regulated environments.A working understanding of data protection principles, or the ability and commitment to develop this quickly through training.Understanding of how privacy activity connects to DSRs, breaches, DPIAs, RoPA, information governance and data sharing.A practical, business-focused approach to privacy, with the ability to translate requirements into clear and achievable actions.You’ll also be required to complete mandatory Data Privacy Lead induction and role-based privacy training within the required timescales, alongside any certification or accreditation requirements set by the Central UK Privacy Office.In this position, you’ll play an important role in helping Serco manage privacy effectively across its Corporate Functions. You’ll gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, with plenty of opportunities for personal growth, achievement and development. Flexible working consideredPension - 6%Chance to contribute to innovation in the public servicesA company passionate about diversity and inclusionSerco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.A little bit about us:At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. For support with your application, please contact recruitmentuk@serco.
Business Partner Lead in Solihull employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
