Leisure Supervisor Location: Maidstone Leisure Centre, ME15 7RNSalary: 27,774.28 plus excellent benefitsSchedule: 40 hours per week, flexible to work earlies, lates and weekends, between the hours 6am -10.30pm.Make a positive difference every dayAt Serco, we're pleased to be recruiting on behalf of The Maidstone Leisure TrustThe Maidstone Leisure Trust encourages active, healthy lifestyles across the local community.
Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Leisure Supervisor to join their team and help make a positive difference every day. As a Leisure Supervisor, you'll play a vital role in creating a safe, welcoming and enjoyable environment for everyone who visits the centre.
Supporting day-to-day operations and stepping in for the Duty Manager when required, you'll help deliver excellent customer experiences while maintaining high standards of safety, cleanliness and service. Your work has purpose, helping to create a positive impact on communities by encouraging healthier lifestyles and ensuring leisure facilities remain accessible and enjoyable for all.
What you'll do as a Leisure Supervisor Supervise daily activities within the leisure centre, ensuring customer safety and excellent service standards at all times.
Support the Duty Manager and provide operational cover during periods of absence.
Maintain high standards of cleanliness, presentation and equipment setup across the facility.
Promote and follow all health and safety procedures, policies and relevant legislation.
Build positive relationships with customers and local authority partners, helping to deliver a welcoming environment. Support the achievement of operational and performance targets while identifying opportunities for improvement.
Does this sound like you?
Experience working in a customer-facing environment with a strong commitment to customer care.
Ability to remain calm, responsive and vigilant in busy or challenging situations.
Strong communication skills and confidence engaging with people of all ages and abilities. A positive, team-focused approach with a willingness to learn and develop.
National Pool Lifeguard Qualification (or equivalent) and experience in a supervisory role are desirable.
What we offerFree gym membership for you and your immediate familyFree safeguarding training and DBS checksFree swimming lessons and holiday clubs for one child (50% off for additional children)21 days' holiday plus bank holidays6% employer matched pension contributionTraining and development opportunitiesEmployee Assistance Programme, Wisdom wellbeing app, Personal Trainer discountsDiscounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipmentLearn more at Vetting Checks An Enhanced DBS check is required for this role.
This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Ready to make a difference? Apply today.
Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust. Our inclusive recruitment commitment: We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).Please note, for many of our roles, a DBS check will be required.
For support with your application, please contact recruitmentuk@serco.com.
Ready to make a difference? Apply today.leisurejobsJob SummaryJob number: 312516Profession: Leisure & HospitalityType: both
Leisure Supervisor-Mid Kent Leisure Contracts in Sittingbourne employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
