At a Glance
- Tasks: Support procurement governance, manage contracts, and improve processes in a dynamic environment.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy flexible working, competitive salary, and generous annual leave.
- Other info: Inclusive workplace with opportunities for career growth and development.
- Why this job: Perfect for detail-oriented individuals eager to make an impact in procurement operations.
- Qualifications: Experience in administration or procurement with strong organisational skills.
The predicted salary is between 32000 - 36000 £ per year.
Location: Hybrid working with regular travel to Hook.
Salary: 32,000 to 36,000
Join a Team That Keeps Procurement Moving
Are you highly organised, detail-focused and passionate about getting things right? We're looking for a Procurement Operations Administrator to support our UK & Europe Procurement team, ensuring our systems, contracts, processes and supplier data are managed efficiently and compliantly.
This is a fantastic opportunity for someone with experience in administration, procurement, finance or operations who enjoys working with data, governance and stakeholders in a fast-paced environment.
What You'll Do
- Support procurement governance meetings, reporting and compliance activities.
- Manage contract approvals, signatures and contract database administration.
- Act as a key user for systems including procurement platforms and DocuSign.
- Maintain supplier records, registers and critical procurement data.
- Support process improvements, training and adoption of procurement best practice.
- Provide day-to-day operational and administrative support to the Procurement team.
What We're Looking For
- Experience in administration, procurement, finance, customer service or a similar operational role.
- Strong organisational skills and excellent attention to detail.
- Confidence working with systems, data and multiple stakeholders.
- Good Microsoft Office skills, particularly Excel.
- A proactive approach with a passion for process improvement and accuracy.
- Experience with procurement systems, contract management tools, SharePoint, ServiceNow or DocuSign would be advantageous.
We're seeking someone who takes pride in delivering accurate, high-quality work.
You’ll have:
- A-level qualifications (or equivalent) or relevant professional experience.
- Experience working within procurement operations, finance, administration, customer service or another high-volume transactional environment.
- Excellent attention to detail and a methodical approach to work.
- Strong organisational skills with the ability to manage multiple priorities.
- The ability to work independently while building effective relationships with stakeholders.
- A customer-focused approach and commitment to delivering excellent service.
Desirable
- Experience using contract management or procurement systems.
- Knowledge of DocuSign, ServiceNow, SharePoint or similar business platforms.
- Understanding of governance, compliance or contract administration processes.
Why join us?
Whether you're looking to build on existing procurement experience or bring transferable skills from administration, finance or operations, this is a fantastic opportunity to grow your career within a supportive and rewarding environment.
If you're a problem-solver who thrives on organisation, accuracy and continuous improvement, we'd love to hear from you. Apply today and help us deliver procurement excellence.
Benefits
- Pension 6% employer matched
- Annual leave 25 days + bank holidays
- Life assurance 2x base salary if in pension, (1x if not)
- Flexible working to support work-life balance
- Other notable benefits: Employee Assistance Programme, 30% Serco Leisure Centre Discount, Option to buy additional leave, Charitable payroll giving, A wide range of discounts
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
Procurement Operations Administrator employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
StudySmarter Expert Advice🤫
We think this is how you could land Procurement Operations Administrator
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Serco Group.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Procurement Operations Administrator
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Serco Group:Your cover letter should read like you’re chatting directly to Serco Group. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Serco Group.
How to prepare for a job interview at Serco Group
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Serco Group!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Serco Group. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Serco Group's culture.
