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Prison Support Officer
40 hours per week
£26,510 per annum
HMP Fosse Way is a Category C rehabilitation prison in Leicestershire.HMPFosse Way will house 1,715 prisoners and focus on the rehabilitation of offenders and their reintegration back into society.
At the core of our prison environment and ensuring we operate effectively and efficiently are our Operational Support team.Whether you are working on security gate, prison visits, escorting prisoners, staff and contractors or undertaking administrative & communications support roles, you’ll find that being a Operational Support Officer is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued and the work you do makes a difference every day. In addition to a sense of job satisfaction, we also offer:
- Starting salary of £26,510 per annum, plus Serco benefits
- Free onsite parking
- Subsidised meals whilst on duty
- Access to and free use of the prison gym facilitates
- Pension match up to 6%, 28 days leave (inclusive of bank holidays)
- Full training provided, you’ll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job.
- Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics, and gaming supplies and much more
- Access to career long learning and development opportunities
- The chance to make a positive difference in a company passionate about diversity and inclusion
We not only offer job stability & job security, but career development pathways for you to transition to becoming a Prison Officer or further to Supervisory or Operational Management level roles. The Prison is open all year round,24/7and whilst you’ll need to be flexible to cover various shift patterns, we do operate on a rota basis (a years in advance) that allows you the flexibility to enjoy meaningful time off to do the things you love.
What you will need to do the role:
- You should have great communications skills and a good educational level in English and Maths as report writing, and numerical abilities are a key part of the role.
- We are ideally looking for candidates who have experience working within a vehicle‑related sector, outdoor work environments, or roles that involve regular walking or physical activity. Examples of suitable backgrounds include:
- Vehicle inspection, transport, logistics, or recovery work
- Outdoor operational roles
- Roles involving consistent walking or movement
- Parcel sorting or delivery positions
- Any job where candidates are used to being on their feet, working outdoors, and managing physical tasks
Why Serco:
Meaningful and vital work-The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives
A world of opportunity-Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people-We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What else do you need to know?
This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.
You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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Prison Support Officer - Operations employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
