At a Glance
- Tasks: Lead Quality Engineering, design automation solutions, and champion quality across teams.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy a competitive salary, private healthcare, flexible working, and career development opportunities.
- Other info: Be part of a diverse team committed to innovation and community service.
- Why this job: Make a real impact on technology delivery while shaping engineering standards and mentoring others.
- Qualifications: Significant experience in QA, test automation, and strong leadership skills required.
The predicted salary is between 23735 - 29009 £ per year.
Hybrid - Attached to our Solihull, London or Hook office
Full Time, Permanent
Here at Serco, we’re looking for a Senior QA Lead to join our Quality Engineering Practice and help shape how we build, test and deliver high-quality digital products and services. This is a senior technical role combining hands-on Quality Engineering and test automation with technical leadership, coaching and people management. You’ll act as the quality champion across one or more portfolios, products or strategic contracts, working closely with Product Managers, Architects, Engineering Leads and Delivery Managers to make quality an integral part of the delivery lifecycle.
You’ll have the opportunity to design and build automation solutions yourself, while also setting engineering standards, introducing modern quality practices and developing the capability of other QA professionals.
As part of this you’ll:
- Lead Quality Engineering across assigned products, portfolios or strategic contracts, defining quality strategies, standards, quality gates and risk-based testing approaches.
- Act as the quality champion within multidisciplinary Agile and DevOps teams, embedding shift-left and continuous testing throughout the software development lifecycle.
- Design, develop and maintain test automation frameworks and automated test suites, remaining hands-on with technologies such as Playwright, WebdriverIO, TypeScript/JavaScript, API and integration testing.
- Embed automated quality checks into CI/CD pipelines and support performance, non-functional and test data management approaches using appropriate tools and technologies.
- Partner with customers, Product, Engineering, Architecture and Delivery teams to manage testing requirements, quality risks, metrics and continuous improvement.
- Lead and develop QA/QE professionals through line management, coaching and technical mentoring, while supporting strategic bids and customer engagements where required.
Significant experience in Quality Engineering, QA or Software Testing, operating at a senior or lead level within complex technology environments.
Strong hands-on experience in test automation development, including modern frameworks such as Playwright and/or WebdriverIO, with TypeScript, JavaScript or equivalent.
Experience across API, integration, regression, performance and non-functional testing, with a strong understanding of CI/CD and DevOps practices.
Good knowledge of cloud technologies such as Azure and/or AWS, alongside an understanding of automated testing within cloud environments.
Strong understanding of Agile delivery, risk-based testing and the software development lifecycle, with the ability to establish effective quality strategies and standards.
Excellent stakeholder management, communication and leadership skills, with experience coaching, mentoring and line managing QA/QE professionals.
Why Serco:
- You’ll be joining a growing Quality Engineering Practice where you can make a real impact on how technology is delivered across Serco.
- This is an opportunity to combine your technical expertise with leadership, helping to shape engineering standards, develop people and embed a modern approach to quality across complex products and services.
- A company passionate about diversity and inclusion.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations.
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on.
We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
QA Lead / Senior Quality Assurance Lead / Senior QA in Moffat employer: Serco Group
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises safety and professional development. As an Able Seafarer (Crane Operations Lead), you will benefit from competitive salaries, a generous pension scheme, and access to over 1,100 internal courses for continuous learning and career progression. Our commitment to inclusivity and employee wellbeing, alongside unique opportunities to make a meaningful impact in public services, makes Serco a rewarding place to build your maritime career.
