Overview
As Information Governance Manager, you will lead the governance of information processing activities and lifecycle standards to support compliance and informed decision-making. You will collaborate with cross-functional teams to embed governance across a regulated environment and drive strategy for data ownership, retention, and data quality. Your work shapes organisation-wide standards and reporting to the Data Protection Officer, delivering measurable improvements in information governance.
Pay / Benefits
- Company car
- Private healthcare
- Bonus scheme of 5% on target
- Flexible working considered
- Pension – 6%
- Career development opportunities
Responsibilities
- Own RoPA governance, ensure quality and updates of processing inventories
- Lead OneTrust governance, data quality standards, and lifecycle controls
- Develop and maintain information ownership frameworks across units
- Own retention and deletion frameworks and disposal standards
- Maintain the processor register and third-party processing governance
- Improve data mapping and information lifecycle practices
- Prioritise improvement activities from assurance findings and stakeholder feedback
- Provide clear governance risk reporting to the DPO
Key requirements
- Experience in information governance, records management, privacy operations, data governance, compliance or risk management
- Practical experience of RoPA, processing inventories, retention standards, data mapping or comparable records
- Good understanding of UK GDPR, Data Protection Act 2018 and lifecycle principles
- Experience working with business owners to establish accountability and resolve data quality gaps
- Knowledge of governance platforms such as OneTrust (beneficial)
- communication
- stakeholder management
- problem-solving
- OneTrust
- RoPA
- data mapping
Information Governance Manager in London employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
