Serco Group is hiring a Contact Centre Advisor – Health Assessment Advisory Services in Stockton on Tees, UK. This hybrid role offers 3 days in the Stockton office and 2 days from home, 37.5 hours per week, and a £26,000 salary.
You will handle inbound inquiries with empathy, gather information, and provide accurate advice to customers seeking outcomes under the Social Care Framework. Join a growing team supporting DWP health assessments, delivering respectful service and maintaining data
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Hybrid Health Assessment Advisor employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
