Finance Manager in Hook

Hybrid – X3 days onsite at our Hook office, RG27 9UY

Full Time, Permanent

Join Serco’s Finance Global Finance Services (GFS) Hub. Serco has transformed Finance to support its future growth, by creating a UK-led Global Finance Services (GFS) Hub at the heart of the organisation. This hub is a true engine of growth - delivering accurate, timely and well-controlled financial information while driving standardisation, efficiency and continuous improvement across the business.

This is an exciting opportunity to join a team in a key leadership role, owning the end-to-end Record-to-Report (R2R) process for the UK Division and helping shape how Finance operates across a complex, contract-led organisation.

The role:

• As Finance Manager, you’ll be responsible for delivering accurate, timely and controlled financial results across Serco’s UK business, which spans c.80 contracts across five business units and generates annual revenues of approximately 2.4bn.
• Reporting to the Senior Finance Manager, you’ll lead a mixed onshore and offshore team of Financial Accountants, overseeing month-end close, balance sheet integrity, and high-quality financial reporting.
• You’ll play a critical role in supporting accurate A2R delivery and continuously improving Finance processes and ways of working within the GFS Hub.

As part of this you’ll:

• Lead, coach and develop a team of onshore Financial Accountants and offshore BPO resources.
• Own and deliver an effective, efficient month-end close across assigned cost and revenue streams.
• Review and approve material accounting adjustments, ensuring accuracy and control.
• Support Senior Finance Managers in understanding the results and the subsequent reporting.
• Own aged balance sheet items (WIP, debt, accruals, prepayments) and drive resolution with stakeholders.
• Review balance sheet reconciliations, ensuring compliance with the Serco accounting manual.
• Build strong relationships with operational teams to improve financial processes and efficiency.
• Drive a continuous improvement mindset, embedding better, smarter ways of working.
• Partner with other Finance Managers to ensure standardisation, documentation, compliance and control.

What you’ll need to do the role:

• You’ll be someone who is a qualified accountant (ACA, ACCA, ACMA or equivalent).
• Has strong experience delivering monthly financial reporting in a complex environment.
• Is control- and process-oriented, with a clear view of best practice.
• Enjoys leading and developing teams, both onshore and offshore.
• Builds strong relationships with Finance and non-Finance stakeholders.
• Has a natural continuous improvement mindset and appetite for change.
• Is comfortable dealing with ambiguity, incomplete data and complex stakeholder demands.

Essential experience & skills:

• Qualified accountant with strong technical accounting knowledge.
• Experience leading teams and managing performance.
• Strong understanding of R2R processes and balance sheet control.
• Commercially minded, with the ability to translate numbers into insight.
• Proven ability to improve processes and drive efficiencies.
• High levels of integrity, diligence and professional credibility.

Why Serco:

You’ll be part of a high-profile Finance transformation, playing a hands-on role in shaping Finance processes, systems and culture across a truly global organisation. Working in a collaborative, forward-thinking environment, you’ll gain standout experience delivering meaningful change while building strong foundations for long-term career opportunities across Serco.

What we offer:

• Company car / 4200 cash alternative.
• Private healthcare.
• Bonus scheme of up to 20%.
• Flexible working considered.
• Pension – 6%.
• Chance to contribute to innovation in the public services.
• A company passionate about diversity and inclusion.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations.

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working.