At a Glance
- Tasks: Lead a team in managing tool control for aircraft maintenance operations.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy competitive salary, generous holiday, and extensive training opportunities.
- Other info: Inclusive workplace with strong support for personal and professional growth.
- Why this job: Make a real impact on aviation safety and operational excellence.
- Qualifications: Previous supervisory experience in logistics or aviation is essential.
The predicted salary is between 36900 - 45100 £ per year.
Location: RNAS Culdrose, Helston, Cornwall, TR12 7RH
Salary: Competitive salary plus excellent benefits
Schedule: Perm/FT/38 hours per week
Ready to impact a better future? As an IMOS Logistics Supervisor, you will lead the delivery of tool control services in support of aircraft maintenance operations at RNAS Culdrose. You will be responsible for supervising personnel and ensuring the effective management, accountability, serviceability, and availability of tools and equipment required to support aircraft servicing, maintenance, modifications, and defect rectification activities.
Working closely with engineering supervisors, maintenance personnel, logistics teams, and customers, you will coordinate daily tool control operations, manage tool inventories, oversee audits and inspections, and ensure calibrated equipment remains available and fit for purpose.
Our work touches lives through the essential services we provide, and this role plays a vital part in maintaining aviation capability and operational readiness. By leading a high-performing tool control team and ensuring the highest standards of accountability, compliance, and customer service, you will directly contribute to safe and effective aircraft maintenance operations while supporting operational excellence and future growth.
What you’ll do as an IMOS Logistics Supervisor:
- Lead and supervise the Unit Tool Control team, ensuring safe and effective daily operations.
- Manage the issue, return, and accountability of all tools and equipment used in support of aircraft maintenance activities.
- Ensure all tool control procedures are carried out in accordance with company, contractual, and aviation regulatory requirements.
- Maintain accurate inventory records and tool tracking systems.
- Conduct routine tool audits, stock checks, and toolbox inspections.
- Oversee the management of calibrated tools and test equipment, ensuring certification remains valid and equipment is fit for use.
- Liaise with engineering teams to ensure the timely provision of tools and equipment to support maintenance schedules and operational demands.
- Prepare and maintain records, reports, and documentation associated with tool control activities.
- Support internal and external audits, ensuring all findings are addressed and tool control standards remain compliant.
- Act as the focal point for tool control matters, providing advice and guidance to engineers, supervisors, and management teams.
Does this sound like you?
- Previous supervisory experience within a logistics, aviation, defence, or military environment.
- Understanding of tool control processes within an engineering, aviation, military, or logistics environment.
- IT literacy, including Microsoft Office applications and inventory management systems.
- Understanding of health and safety requirements, Control of Substances Hazardous to Health (COSHH), tool control, and quality practices.
- Excellent leadership skills with the ability to deliver results under pressure while maintaining compliance and operational performance.
What we offer:
- Competitive holiday package
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme.
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance, which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
For support with your application, please contact recruitmentuk@serco.com.
Issue Centre Operative in Helston employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
StudySmarter Expert Advice🤫
We think this is how you could land Issue Centre Operative in Helston
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Serco Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Serco Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Serco Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Issue Centre Operative in Helston
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Serco Group:This is your chance to really connect with the team at Serco Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Serco Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Serco Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Serco Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Serco Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
