Serco Group is seeking a Service Delivery Manager - WCA in Luton to lead a team of functional assessors and site coordinators, ensuring delivery of volume, quality and customer service within the operation.
The role reports into the Regional Quality & Performance Manager and requires coordinating with QA leads and support services to maintain a smooth assessment operation and meet targets while supporting staff development.
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Health Assessments Delivery Lead (Hybrid) in Caddington employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
