VIVO Defence Services, a joint venture between Serco and EQUANS, is seeking a Customer Service Team Leader in Aldershot to lead the Accommodation team and deliver exceptional experiences for Armed Forces families.
You will coach staff, handle complex queries, monitor KPIs, and drive continuous improvement while ensuring timely resolutions, with site access requiring a driving licence.
#J-18808-Ljbffr
Customer Service Team Leader for Armed Forces Housing in Aldershot employer: Serco Group
Serco is an exceptional employer that prioritises the protection of data as a core value, ensuring trust and integrity in its operations across various critical public services. With a competitive salary, generous benefits including a company car or allowance, and a commitment to employee growth through flexible working arrangements, Serco fosters a collaborative work culture where every team member can influence strategic decisions and contribute to meaningful change. As a Disability Confident Leader and Gold Inclusive Employer Standard holder, Serco champions diversity and equal opportunities, making it an attractive workplace for all.
