At a Glance
- Tasks: Help individuals find their career paths and overcome barriers to employment.
- Company: Join Serco, a Disability Confident employer making a real impact in communities.
- Benefits: Enjoy 23 days holiday, pension scheme, and access to over 1,100 internal courses.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a difference by supporting rehabilitation and helping others prepare for life after release.
- Qualifications: Level 4 careers qualification or willingness to achieve one; strong communication skills required.
The predicted salary is between 30488 - 30488 £ per year.
You'll provide tailored Careers Information, Advice and Guidance (CIAG), helping individuals identify realistic career pathways and overcome barriers. Your work will have real purpose – supporting rehabilitation, reducing reoffending, and creating a positive impact on communities by helping people prepare for life after release.
Responsibilities
- Deliver one-to-one and group sessions on employability, career planning, and effective disclosure.
- Assess individuals' skills, interests, and aspirations, developing tailored learning and career plans.
- Support the development and regular review of learning plans, setting clear and achievable goals.
- Provide guidance on education, training, and employment pathways based on labour market information and individual circumstances.
- Deliver workshops on CV writing, interview preparation, and job search skills.
- Build strong, supportive relationships and collaborate with education teams and stakeholders to support progression.
Qualifications and Experience
- Hold a Level 4 careers qualification or equivalent, or be willing to achieve one in post (fully funded by Serco).
- Extensive experience delivering careers advice, guidance, or employability support.
- Strong communication and interpersonal skills, with the ability to build trust and motivate others.
- Ability to work with individuals with complex needs in a structured environment.
- Excellent organisational skills, with the ability to manage a caseload and meet targets.
- A resilient, adaptable approach and a commitment to making a positive impact.
Vetting and Checks
An Enhanced DBS check is required for this role, covering spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to enable us to provide any necessary support.
Location and Compensation
Location: HMP Dovegate, Uttoxeter, ST14 8XR
Salary: £30,488 per annum, plus excellent benefits.
Schedule: 40 hours per week, Monday‑Friday 8 am – 4:45 pm.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Benefits
- 23 days holiday plus bank holidays.
- Up to 6% contributory pension scheme.
- Over 1,100 internal courses available; funding for qualifications and apprenticeships.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers.
- Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, and donation to the Serco People Fund Charity.
- Employee networks supporting inclusion and connection.
Work Coach- HMP Dovegate employer: Serco Group plc
At Serco, we pride ourselves on being an excellent employer, particularly for the role of Work Coach at HMP Dovegate. Our supportive work culture fosters personal and professional growth, offering extensive training opportunities and a commitment to employee wellbeing through initiatives like our Employee Assistance Programme and flexible working arrangements. With a focus on making a meaningful impact in the community, you will find purpose in your work while enjoying competitive benefits and a collaborative environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Work Coach- HMP Dovegate
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and prepared when it’s time for the real deal.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to research the company and align your skills and experiences with what they’re looking for. Show them why you’re the perfect fit!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Work Coach- HMP Dovegate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in delivering careers advice and guidance. We want to see how your skills align with the role of a Work Coach at HMP Dovegate, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since strong communication is key for this role, let your personality shine through in your written application. Use clear and engaging language to demonstrate how you can build trust and motivate individuals, as this will resonate with us at StudySmarter.
Highlight Your Organisational Skills:We’re looking for someone who can manage a caseload effectively. In your application, mention any experience you have with setting goals and developing learning plans. This will show us that you’re ready to take on the responsibilities of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Serco Group plc
✨Know Your Stuff
Make sure you understand the role of a Work Coach and the specific responsibilities involved. Familiarise yourself with the key aspects of Careers Information, Advice and Guidance (CIAG) and how it impacts rehabilitation. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivering careers advice or employability support. Think of specific examples where you've helped individuals overcome barriers or achieve their career goals. This will demonstrate your ability to build trust and motivate others, which is crucial for this role.
✨Tailor Your Approach
Since the job involves working with individuals with complex needs, be ready to talk about how you adapt your communication style to suit different people. Highlight any experience you have in creating tailored learning and career plans, as this will show that you can meet the diverse needs of those you’ll be supporting.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the types of workshops you might deliver, or how success is measured in this role. Asking questions not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
