At a Glance
- Tasks: Drive company vehicles, transport goods, and provide excellent customer service.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy 25 days holiday, pension scheme, discounts, and professional development opportunities.
- Other info: Inclusive workplace with flexible working options and guaranteed interviews for eligible applicants.
- Why this job: Make a real difference in communities while gaining valuable experience.
- Qualifications: Full UK driving licence and strong communication skills required.
The predicted salary is between 36450 - 44550 £ per year.
As an Inventory Operative in our AASC Inventory Team, you'll help ensure the safe and reliable transportation of passengers, household goods, and essential items across the East Midlands, West Midlands, and East of England.
Your work has purpose, supporting people who rely on vital services while helping us deliver a positive impact on communities.
Working across the region, you'll play a key role in maintaining trust, care, and safety in every journey.
From supporting passengers and their families to ensuring vehicles remain compliant and roadworthy, you'll help create impactful solutions that keep services running smoothly while contributing to a better future.
- What you’ll do as an Inventory Operative
- Safely drive company vehicles in line with legislation, company policies, and operational procedures.
- Transport and assemble household furniture, appliances, and other items as required.
- Planning delivery routes and completing deliveries on time.
- Returning unused or damaged stock to the warehouse
- Carry out daily vehicle inspections, report defects, and arrange servicing and MOT requirements where necessary.
- Providing good customer service at delivery locations.
- Follow road, workplace, and health & safety regulations.
- Complete accurate documentation and use internal IT systems for administration and journey reporting.
- Communicate effectively with operational teams, stakeholders, and external agencies to support service delivery.
- Experience in a driving or customer service role
- Strong communication skills with the ability to build positive working relationships.
- Able to prioritise workloads, solve problems, and make sound decisions in challenging situations.
- Organised, dependable, and committed to delivering excellent service with integrity and care.
- Comfortable using Microsoft Excel, Word, Outlook, and other digital tools.
- Full UK Category B driving licence.
- Good understanding of UK driving regulations and road safety requirements.
- At Serco, everyone plays a vital part in delivering essential public services that make a real difference.
As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on.
Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
- Our inclusive recruitment commitment: We prioritise your skills and potential.
As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed
- Interview
Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
- 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime Health Line, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
- Vetting and checks: This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards, and a Basic DBS check which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974.
You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
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Inventory Operative in West Bromwich employer: Serco Group Plc
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mechanical Maintenance Engineer at HMP Dovegate, you'll benefit from a competitive salary, generous leave, and access to over 1,100 internal courses, ensuring you have the tools to thrive in your role while making a meaningful impact in a secure environment. Join us in creating a stable and rehabilitative setting where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Inventory Operative in West Bromwich
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Serco Group Plc.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Serco Group Plc. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Inventory Operative in West Bromwich
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Serco Group Plc, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Serco Group Plc and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Serco Group Plc. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Serco Group Plc
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Serco Group Plc.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Serco Group Plc.
