At a Glance
- Tasks: Visit homes to install tagging equipment and support individuals in the justice system.
- Company: Join Serco, a leader in public service improvement with a diverse team.
- Benefits: Competitive salary, company car, pension, 25 days leave, and health support.
- Other info: Flexible working hours with continuous training and development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Valid UK driver’s licence and strong communication skills required.
The predicted salary is between 25482 - 25482 £ per year.
Responsibilities
On a day‑to‑day basis, you'll head off to visit individuals in their homes to install tagging equipment. You'll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you'll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. Every successful case directly helps reduce the pressure on the prison system and gives ex‑prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role varied and full of opportunities. You'll receive 3 weeks of training and be accompanied by an experienced Officer/Mentor on the road until you're comfortable in your new role.
Due to genuine occupational requirements and contractual obligations, we particularly welcome applications from female candidates for this role, in line with the Equality Act 2010.
Qualifications
- Current valid UK driver’s licence.
- Reasonably fit and able to travel to homes within the TA and BA postcode area.
- Good written and verbal communication skills, essential to building relationships and rapport with the individuals you meet.
- BPSS and Standard DBS clearance, which includes identity verification, employment history checks, and a standard DBS check covering spent and unspent convictions, cautions, reprimands, and warnings in line with the Rehabilitation of Offenders Act.
- Completion of an Occupational Health Questionnaire to ensure appropriate support for your wellbeing and performance.
- Ability to work independently or as part of a team, with some flexibility to begin earlier or finish later as required.
- For some applications, placement on hold during the review process may be required to ensure genuine occupational requirements are met.
Benefits and Working Conditions
- Base salary of £25,482 per annum.
- Company car (includes personal use).
- Pension (matched up to 6%), life insurance; 25 days annual leave plus Bank Holidays.
- Continuous training and development opportunities.
- Health and wellbeing support such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans.
- Access to discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail, and Hospitality discounts.
- A supportive team & culture that values diversity and inclusion.
We operate a rota basis with a contractual working week of 37.5 hours. Day shifts range from 8 am to 5 pm; flexibility is key, and a rota is provided approximately 10 weeks in advance to allow you to enjoy meaningful time off.
About Serco
At Serco, we are committed to redesigning and improving public services for the benefit of everyone. Our team of 50,000 people delivers essential services across defence, transport, justice, immigration, healthcare, and citizenship. We offer unlimited access to Global Employee Networks such as SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT & Networks).
Field Officer - Electronic Monitoring in Taunton employer: Serco Group plc
At Serco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity. As a Field Officer in Electronic Monitoring, you'll benefit from comprehensive training, a competitive salary, and a range of health and wellbeing support, all while making a meaningful impact in the community. With opportunities for continuous development and a flexible working rota, Serco is dedicated to fostering employee growth and ensuring a rewarding career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Field Officer - Electronic Monitoring in Taunton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Serco Group plc.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Serco Group plc!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Serco Group plc, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Serco Group plc or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Field Officer - Electronic Monitoring in Taunton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Serco Group plc:Before hitting send, make sure to tailor your application specifically to Serco Group plc! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Serco Group plc
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
