Serco Group Plc is seeking a Service Desk Analyst to join the Defence Academy team in the UK. You will be the first point of contact for colleagues and customers needing ICT, facilities, and logistics support, helping resolve issues quickly and enabling access to services.
You will handle incidents, assist with account management, and contribute to service performance reporting while growing your IT skills in a fast-paced environment.
Service Desk Analyst: IT Support & Career Growth employer: Serco Group Plc
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mechanical Maintenance Engineer at HMP Dovegate, you'll benefit from a competitive salary, generous leave, and access to over 1,100 internal courses, ensuring you have the tools to thrive in your role while making a meaningful impact in a secure environment. Join us in creating a stable and rehabilitative setting where your contributions truly matter.
