At a Glance
- Tasks: Screen candidates and provide guidance for job roles and training opportunities.
- Company: Join a dynamic team focused on recruitment and talent acquisition.
- Benefits: Enjoy 25 days holiday, pension contributions, and extensive training opportunities.
- Other info: Frequent travel across the West Midlands with excellent career progression.
- Why this job: Make a real difference in people's careers while developing your skills.
- Qualifications: Experience in recruitment and strong communication skills are essential.
The predicted salary is between 27000 - 30000 € per year.
Responsibilities
- Screen candidates and learners for job roles and training opportunities, ensuring alignment with employer requirements.
- Provide feedback, advice and guidance to help candidates prepare for interviews, training, and workplace expectations.
- Collaborate with Strategic Account Managers and Account Managers to understand opportunity requirements and fulfil demand.
- Build strong relationships with candidates and internal stakeholders to maintain engagement throughout the recruitment journey.
- Accurately record activity and outcomes within CRM systems, tracking progress and key performance indicators.
- Identify opportunities to improve screening processes using feedback, data insights and industry awareness.
Qualifications
- Experience in recruitment, resourcing, talent acquisition or candidate screening, ideally in a fast‑paced or employability environment.
- Strong communication and interpersonal skills, with confidence engaging and supporting a wide range of people.
- Excellent organisational skills and the ability to manage high volumes of activity to tight timescales.
- A collaborative mindset, with strong attention to detail and a focus on quality outcomes.
- Confidence using CRM systems and Microsoft Office applications, including Word, Outlook, Excel and PowerPoint.
Vetting and Checks
This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.
Benefits
- Holidays: 25 days plus bank holidays.
- Pension: Up to 6% contributory pension scheme.
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: Employee Assistance Programme; Bupa Anytime HealthLine; wellbeing app; 30% off at Serco‑managed leisure centres; and 24/7 access to a virtual GP service.
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Location and Schedule
- Frequent travel to sites across the West Midlands.
- Salary: £27,000 – £30,000 per annum depending on experience.
- Hours: 37.5 hours per week.
- Contract: 12‑month fixed‑term.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Resourcer employer: Serco Group plc
As a Resourcer at our company, you will thrive in a dynamic and supportive environment that prioritises employee growth and wellbeing. With access to over 1,100 internal courses, a robust pension scheme, and a strong commitment to diversity and inclusion, we empower our team members to excel while enjoying a healthy work-life balance. Our West Midlands location offers the unique advantage of engaging with a diverse range of candidates and stakeholders, making your role both impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Resourcer
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Mock interviews with friends or family can boost your confidence. Focus on common questions related to recruitment and how you can contribute to the role of a Resourcer.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Resourcer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resourcer role. Highlight your experience in recruitment and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your interpersonal skills. Share examples of how you've successfully engaged with candidates or stakeholders in the past.
Be Organised:We love a candidate who can manage their time well! In your application, mention any tools or methods you use to stay organised, especially when handling multiple tasks under tight deadlines.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining StudySmarter!
How to prepare for a job interview at Serco Group plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Resourcer. Familiarise yourself with candidate screening processes and how they align with employer requirements. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare to Showcase Your Communication Skills
As a Resourcer, strong communication is key. Think of examples from your past experiences where you've successfully engaged with candidates or stakeholders. Be ready to discuss how you provide feedback and guidance, as this will highlight your interpersonal skills.
✨Get Comfortable with CRM Systems
Since you'll be using CRM systems to track progress and outcomes, brush up on your skills with these tools. If you have experience with specific systems, mention them during the interview. If not, express your willingness to learn and adapt quickly.
✨Show Your Organisational Skills
The role requires managing high volumes of activity, so be prepared to discuss how you stay organised under pressure. Share strategies you use to prioritise tasks and meet tight deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
