Peterborough Vehicle Base

Peterborough Vehicle Base

Peterborough Full-Time 26745 - 34145 ÂŁ / year (est.) No home office possible
Go Premium
S

At a Glance

  • Tasks: Transport detainees safely and securely while ensuring their well-being.
  • Company: Join a professional team in the justice system at Peterborough Vehicle Base.
  • Benefits: Competitive salary, annual increments, pension, life insurance, and health support.
  • Why this job: Make a real difference in the justice system while enjoying job stability and security.
  • Qualifications: Strong teamwork, decision-making skills, and ability to handle challenging situations.
  • Other info: Flexible working hours with opportunities for career growth and development.

The predicted salary is between 26745 - 34145 ÂŁ per year.

Location: Peterborough Vehicle Base, PE3 7PR

Permanent roles offering job stability & security.

Role: Working as a Prisoner Escort Custody Driver (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role—it’s an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day.

In addition to a rewarding career, we also offer the following:

  • Compensation & Benefits: Salary of ÂŁ26,745 for a 40-hour week; training salary of ÂŁ23,402 for a 35-hour week. Additional driving allowance earnings for Category B1/C1 License holders: B1 = ÂŁ600 per year; C1 = ÂŁ2,400 per year (C1 holders must drive 6‑cell vehicles, subject to further terms). Potential first‑year income between ÂŁ32,345 and ÂŁ34,145, depending on license type and overtime (average 8 hours per week). Annual salary increments: Year 2 ÂŁ27,411; Year 3 ÂŁ27,927; Year 4 ÂŁ28,446. Pension matched up to 6%. Life insurance. 20 days annual leave rising to 25 after 7 years, plus bank holidays. Discounts on Merlin Attractions, mobile phones, cinema, leisure, retail and hospitality. Health and wellbeing support: Employee Assistance Programme, MIND, Simply Health Care and dental plans. A supportive team and culture passionate about diversity and inclusion.

Working Hours & Schedule: We are operational 24/6 with a 12‑week rota. You’ll cover various early and late shifts, with a minimum of 40 hours per week. Flexibility is essential as the role can involve unpredictable finishing times and additional hours up to 50 per week.

About The Role: As a PCO at our base, you’ll work as part of a crew to provide safe and secure court transportation and custody services. You’ll collect adult male and female detainees between prisons, police stations and courts, ensuring their well‑being. Depending on requirements you may remain at court, caring for detainees until they return to custody or release.

Duties include:

  • Accompanying defendants in courtrooms, searching property and people, ensuring food and drink are available, and completing paperwork and data entry.

Key Responsibilities:

  • Start the day early, attend briefings to receive assignments, including details on prisoners, pick‑up and drop‑off locations, and specific risks.
  • Check handheld devices for schedules and prisoner information; complete vehicle checks.
  • Collect prisoners from various locations, verify paperwork and property, search prisoners and load them onto the vehicle.
  • Monitor prisoners’ welfare during transport, conduct cell checks and provide water if needed; arrange comfort stops for long journeys.
  • Transport prisoners to courts and handle inter‑prison transfers for bed‑space management or educational needs.
  • Return to the vehicle base, perform end‑of‑use checks, report defects and hand in documentation.
  • Work beyond contracted hours due to job demands, sometimes exceeding 50 hours a week; stay with prisoners admitted to hospitals and handle emergency transfers during incidents such as prison riots.

Required Skills & Abilities:

  • Ability to understand and respond to the emotional needs of detainees.
  • Calm and composed demeanour in stressful and emotionally demanding situations.
  • Quick, effective decision‑making in challenging situations.
  • Strong teamwork to ensure safety and well‑being of detainees.
  • Meticulous following of protocols, conducting searches, and completing paperwork accurately.
  • Adequate physical fitness for restraining detainees and long hours.
  • Skilled in de‑escalating conflicts and managing challenging behaviour.
  • High ethical standards and commitment to confidentiality and professionalism.
  • Sensitivity to diverse backgrounds and needs of detainees, ensuring respectful and fair treatment.

Assessment Process: Briefing call → Competency‑based virtual interview → Short role‑play and written exercise.

Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

Visa & Eligibility: Not eligible for Skilled Worker visa sponsorship under current UK Home Office rules. Candidates must already have a valid right to work in the UK via other immigration routes and meet the minimum eligibility criteria. At least two years remaining on your current visa. Have lived in the UK for at least one year with a recognisable professional counter‑signatory for that duration.

Apply: Please click the apply button to complete your application. We receive many applications, so apply promptly to avoid disappointment. We are committed to building a diverse and inclusive organisation. We offer reasonable adjustments at interview and during employment and are open to discussions around flexibility and flexible working. We are a Disability Confident Leader and hold the Gold Inclusive Employer Standard.

Peterborough Vehicle Base employer: Serco Group plc

At our Peterborough Vehicle Base, we pride ourselves on being an excellent employer, offering a stable and secure career as a Prisoner Escort Custody Driver. Our supportive work culture emphasises diversity and inclusion, while providing ample opportunities for professional growth, competitive salaries, and comprehensive benefits including health and wellbeing support. Join us to make a meaningful impact in the justice system while enjoying a rewarding work-life balance in a dynamic team environment.
S

Contact Detail:

Serco Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Peterborough Vehicle Base

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.

✨Tip Number 3

Dress the part! Make sure you’re dressed appropriately for the role. A smart appearance can make a great first impression and shows that you take the opportunity seriously.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Peterborough Vehicle Base

Emotional Intelligence
Calm Demeanour
Decision-Making Skills
Teamwork
Attention to Detail
Physical Fitness
Conflict De-escalation
Professionalism
Sensitivity to Diversity
Protocol Adherence
Paperwork Accuracy
Communication Skills
Flexibility
Crisis Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.

Tailor Your Application: Make sure to customise your application for the PCO role. Highlight relevant skills and experiences that match the job description, especially those related to teamwork and handling challenging situations.

Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Serco Group plc

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Prisoner Escort Custody Driver. Familiarise yourself with the key duties, such as ensuring the safety and well-being of detainees, and be ready to discuss how your skills align with these requirements.

✨Showcase Your Teamwork Skills

This role requires strong teamwork, so be prepared to share examples of how you've successfully worked in a team before. Highlight situations where you’ve collaborated under pressure or supported colleagues to ensure safety and security.

✨Demonstrate Calmness Under Pressure

Given the nature of the job, it’s crucial to show that you can remain calm in stressful situations. Think of specific instances where you’ve had to make quick decisions or de-escalate conflicts, and be ready to discuss these during your interview.

✨Prepare for Scenario-Based Questions

Expect competency-based questions that assess your ability to handle challenging situations. Practice responding to scenarios related to prisoner transport, emotional needs of detainees, and adherence to protocols, as these will likely come up during the interview.

Peterborough Vehicle Base
Serco Group plc
Location: Peterborough
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>