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- Tasks: Lead exciting outdoor activities and ensure a safe, fun experience for all participants.
- Company: Join More Leisure Trust, dedicated to promoting active lifestyles in a friendly and vibrant community.
- Benefits: Enjoy flexible hours, great development opportunities, and work in beautiful outdoor settings.
- Why this job: Be part of an adventurous team, make lasting memories, and inspire others to embrace the outdoors.
- Qualifications: Strong communication skills, teamwork, and a positive attitude; experience is a plus but not required.
- Other info: Must be available on weekends and school holidays; comfort with heights and swimming is essential.
Here at More Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team- and right now we are looking to recruit for Outdoor Activity Instructors to join the centre and our Outdoor Adventure Zone.
Holme Pierrepont Country Park, the home of the National Water Sports Centre has excellent water facilities, accommodation, a campsite, Outdoor Adventure Zone, Life Fitness Gym and marvellous nature trails for cycling and walking, it is a favourite destination for families, schools, corporate clients, and individuals.
In this role, you will deliver a variety of activities and sessions across our fun and fantastic Lagoon and Outdoor Adventure departments which includes but is not limited to Sky Trail, Lagoon Activities and Lagoon Wipeout.
You will be the face and the first point of contact for our Outdoor Adventure Zone, making sure our customers have a safe, enjoyable, and adventurous experience both on dry land and on the water.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities.
These positions will be offered on a flexible basis with most available hours from April to October and the working hours will mostly be at weekends and school holidays between 9am to 6pm.
To be considered for this exciting role you must be available to work weekends and school holidays. Candidates who have previous experience delivering activities or customer service to varied group sizes would be ideal, however we will consider candidates that do not have this experience if you have a strong work ethic, excellent communication skills and can provide outstanding customer service.
Essential skills for this role include being a team player, happy to support colleagues whenever necessary, able to work well under pressure and with a positive outlook and attitude. Due to the varied nature of activities on offer we do require that any applicants are comfortable working with heights and are confident swimmers due to water based activities. Candidates will also need to comfortable working outdoors in a natural environment.
Outdoor Activity Instructor-National Centres employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outdoor Activity Instructor-National Centres
✨Tip Number 1
Make sure to showcase your enthusiasm for outdoor activities during the interview. Share personal experiences that highlight your passion for adventure and how it aligns with our mission of promoting active lifestyles.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully engaged with diverse groups in previous roles. This will show us that you can create a welcoming environment for our visitors.
✨Tip Number 3
Familiarize yourself with the specific activities we offer, such as Sky Trail and Lagoon Wipeout. Being knowledgeable about these activities will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Since this role requires working outdoors and at heights, be prepared to discuss your comfort level with these aspects. Sharing any relevant experiences will demonstrate your readiness for the challenges of the job.
We think you need these skills to ace Outdoor Activity Instructor-National Centres
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Outdoor Activity Instructor position. Understand the key responsibilities and required skills, such as customer service experience and comfort with heights and water activities.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in delivering activities or customer service. If you lack direct experience, focus on your strong work ethic, communication skills, and ability to provide outstanding customer service.
Show Enthusiasm: Convey your passion for outdoor activities and working in a team environment. Use positive language to express your excitement about the opportunity to contribute to a fun and safe experience for customers.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the role. Mention your availability to work weekends and school holidays, as this is crucial for the position.
How to prepare for a job interview at Serco Group plc
✨Show Your Enthusiasm
Make sure to express your passion for outdoor activities and a healthy lifestyle. Share personal experiences that highlight your love for adventure and how it aligns with the mission of More Leisure Trust.
✨Highlight Customer Service Skills
Prepare examples from past experiences where you provided excellent customer service. Emphasize your ability to engage with diverse groups and ensure a fun, safe environment for all participants.
✨Demonstrate Teamwork
Be ready to discuss how you work well in a team setting. Provide specific instances where you supported colleagues or contributed to a group effort, especially in high-pressure situations.
✨Discuss Safety Awareness
Since safety is crucial in outdoor activities, be prepared to talk about your understanding of safety protocols. Mention any relevant training or certifications you have, and your comfort level with heights and water activities.
