Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells

Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells

Full-Time No working from home possible
Serco Group plc

At a Glance

  • Tasks: Drive membership growth and create a welcoming experience for visitors.
  • Company: Leisure Solutions Community Trust, focused on community health and activity.
  • Benefits: Competitive salary, 21 days holiday, training opportunities, and discounts at retailers.
  • Other info: Join a supportive culture with clear development opportunities and employee networks.
  • Why this job: Make a positive impact in the community while promoting health and fitness.
  • Qualifications: Telesales experience, strong communication skills, and a passion for community wellbeing.

Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team. As a Membership Sales Advisor in our Serco Leisure team, you\'ll play a key role in driving membership growth while delivering a welcoming, engaging experience for every visitor. Your work will help create a thriving, active community and support healthier lifestyles. You\'ll be at the heart of the centre\'s success, building relationships, promoting services, and helping people take their first steps towards a more active future. From engaging with local businesses to delivering great tours and conversations, your work will directly contribute to positive impact in the community.

  • Generate new sales leads through outreach to local businesses, groups, and communities
  • Promote and sell memberships, health and fitness services, and swimming lessons
  • Deliver engaging tours of the facility to prospective members
  • Manage incoming and outgoing sales calls and enquiries
  • Create and support marketing activity, including social media content
  • Track and report on daily, weekly, and monthly sales performance against targets
  • Support the delivery of campaigns and promotions across the centre

Does this sound like you? You\'ll be a great fit for this role if you have:

  • Proven telesales experience with confidence in achieving targets
  • Strong communication skills with a friendly, approachable style
  • A proactive mindset with the drive to generate leads and opportunities
  • Good organisational skills and the ability to manage multiple tasks
  • A passion for health, fitness, or supporting community wellbeing
  • Full UK Driving Licence

Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing We\'re one of the top 1% of international employers, so you can have confidence you\'ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we\'re proud to offer clear development opportunities - and the support and tools to help you seize them.

Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust\'s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company\'s policy, employees will have a DBS check where appropriate.

Google Chrome is the preferred browser to access Serco careers website

Trust and Serco Leisure Employee Benefits

  • Holidays: 21 days pro rata plus bank holidays
  • Pension: Up to 6% contributory pension scheme
  • Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
  • Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
  • Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
  • Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
  • Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

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Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells employer: Serco Group plc

Serco Group Plc is an exceptional employer located in Wigston, offering a supportive work environment that prioritises rehabilitation and resettlement. With a strong commitment to employee growth, Serco provides comprehensive benefits including annual leave, a pension scheme, and health support services, making it an ideal place for those passionate about making a meaningful impact in offender management.

Serco Group plc

Contact Details:

Serco Group plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells at Serco Group plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Serco Group plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Membership Sales Advisor - Leisure Solutions Community Trust, Tunbridge Wells

Telesales Experience
Target Achievement
Strong Communication Skills
Friendly and Approachable Style
Proactive Mindset
Lead Generation
Organisational Skills

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Serco Group plc:When writing your cover letter, make sure to tailor your message specifically for Serco Group plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Serco Group plc

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Serco Group plc that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Serco Group plc that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Serco Group plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.