Lifeguard

Lifeguard

Basingstoke Full-Time 20000 - 28000 £ / year (est.)
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At a Glance

  • Tasks: As a Lifeguard, you'll ensure pool safety and provide excellent customer care.
  • Company: Join Basingstoke & Deane Community Leisure Trust, promoting active lifestyles in the community.
  • Benefits: Enjoy free membership, discounted classes, training opportunities, and a solid pension plan.
  • Why this job: Make a real impact by keeping our community safe while enjoying a supportive team environment.
  • Qualifications: Strong swimming skills and a National Pool Lifeguard Qualification are essential.
  • Other info: Career progression available into senior lifeguard and management roles.

The predicted salary is between 20000 - 28000 £ per year.

Here at Basingstoke & Deane Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for a full time Lifeguard to join our leisure centre.

As a Lifeguard you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.

You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.

Without you there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

What you’ll need to do the role

You’ll need to have excellent customer service skills as you’ll be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer facing environment, you’ll be a people person who is happy dealing with people of all ages and backgrounds.

As a lifeguard you’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you’ll need to have strong swimming skills and it’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent.

Why Join us

A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.

A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.

A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning.

What we offer

  • Free membership at the Centre plus heavily discounted use of classes and facilities

  • Free safeguarding training and DBS check

  • Excellent Development and Training Opportunities

  • 6% employer matched pension contribution

  • 21 days annual leave + public holidays

  • Life assurance up to 2x base salary

  • For all Leisure benefits please see

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

Lifeguard employer: Serco Group plc

At Basingstoke & Deane Community Leisure Trust, we pride ourselves on being an excellent employer that values our lifeguards as essential members of our community-focused team. With a supportive work culture, opportunities for career progression within our 55 facilities, and comprehensive benefits including free membership and training, we ensure that our employees can thrive both personally and professionally while making a meaningful impact on the lives of our customers.
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Contact Detail:

Serco Group plc Recruiting Team

+443450104000

StudySmarter Expert Advice 🤫

We think this is how you could land Lifeguard

✨Tip Number 1

Make sure to highlight your customer service experience during the interview. Since you'll be interacting with people of all ages, showcasing your ability to connect with customers will set you apart.

✨Tip Number 2

Demonstrate your swimming skills and safety consciousness. You might be asked to perform a swim test or discuss how you've handled emergency situations in the past, so be prepared to share relevant experiences.

✨Tip Number 3

Familiarize yourself with the specific facilities and community programs offered at Basingstoke & Deane Community Leisure Trust. Showing that you understand their mission and values can help you stand out as a candidate who is genuinely interested in the role.

✨Tip Number 4

Network with current or former lifeguards at the leisure centre. They can provide insights into the team dynamics and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Lifeguard

Excellent Customer Service Skills
Strong Swimming Skills
National Pool Lifeguard Qualification (or equivalent)
Safety Consciousness
Vigilance
Ability to Handle Pressurised Situations
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
First Aid and CPR Certification
Adaptability
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Lifeguard at Basingstoke & Deane Community Leisure Trust. Highlight your customer service skills and experience in your application, as these are crucial for the role.

Highlight Relevant Qualifications: Clearly mention your National Pool Lifeguard Qualification (Royal Life Saving Society) or any equivalent certifications in your CV. This is essential for the position and should be easily visible.

Showcase Your Experience: If you have previous experience in a leisure or customer-facing environment, make sure to detail this in your application. Use specific examples to demonstrate your ability to handle pressurized situations and provide excellent customer care.

Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the community. Explain why you want to work at the leisure centre and how you can contribute to creating a safe and enjoyable environment for all visitors.

How to prepare for a job interview at Serco Group plc

✨Show Your Customer Service Skills

Since the role requires excellent customer service skills, be prepared to share examples from your past experiences where you successfully interacted with customers. Highlight your ability to handle different age groups and backgrounds.

✨Demonstrate Safety Awareness

As a lifeguard, safety is paramount. Discuss your understanding of safety protocols and how you would handle emergency situations. If you have previous experience in high-pressure environments, make sure to mention it.

✨Highlight Your Swimming Proficiency

Make sure to emphasize your strong swimming skills and any relevant qualifications, such as the National Pool Lifeguard Qualification. Be ready to discuss your training and how it prepares you for the responsibilities of the role.

✨Express Team Spirit

The leisure centre values a close-knit team environment. Share your experiences working in teams and how you contribute to a supportive atmosphere. Show that you are someone who thrives in collaborative settings.

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  • Lifeguard

    Basingstoke
    Full-Time
    20000 - 28000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-12

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    Serco Group plc

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