Serco Group Plc in Bristol seeks an empathetic Inbound Contact Centre Advisor to provide a helpful, professional experience for customers. You’ll use the Social Care Framework and Care Act Legislation to gather information, offer advice, and log data accurately across systems.
The role requires experience in a contact centre or customer service, GCSE English and Maths, and proficiency in Microsoft Office. This is a full-time hybrid position with a salary of £26,000 and benefits.
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Inbound Social Care Advisor – Bristol Office employer: Serco Group Plc
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mechanical Maintenance Engineer at HMP Dovegate, you'll benefit from a competitive salary, generous leave, and access to over 1,100 internal courses, ensuring you have the tools to thrive in your role while making a meaningful impact in a secure environment. Join us in creating a stable and rehabilitative setting where your contributions truly matter.
