Control Centre Operative in Gloucester

Control Centre Operative in Gloucester

Gloucester Full-Time 35000 - 35000 £ / year (est.) On-site
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At a Glance

  • Tasks: Join our team to organise logistics and ensure safe transport of custodies.
  • Company: Serco, a leader in prisoner escort services with a focus on diversity.
  • Benefits: Earn £35,000, enjoy flexible working, and access great employee discounts.
  • Other info: Full training provided, with opportunities for career advancement and job stability.
  • Why this job: Make a real difference while gaining valuable experience and skills.
  • Qualifications: Detail-oriented, organised, and strong communication skills; experience is a plus but not essential.

The predicted salary is between 35000 - 35000 £ per year.

This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.

If you are detail oriented, highly organised, resilient with exceptional communication skills, then we want to hear from you!

Ideally, you’ll have previous experience in a similar role, when you have been involved in organising large scale logistics / scheduling plans in a large geographical area!

You’ll be computer literate with the ability to quickly assimilate large volumes of data/information.

Experience is not essential as we will provide full training, however if you do have experience in a similar role, it would be highly beneficial.

Prisoner Escort Custody Services (PECS), Serco operates across 105 courts and 16 vehicle bases throughout London, East & West England.

On average we transport over 21,000 custodies per month and at the core of our service is our Operational Control Centre Team (OCC) working to ensure custodies are transported on time, on schedule and in a safe & secure way.

Working as Planning & Logistics Officer at the OCC in Gloucester is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued but also the work you do makes a difference every day.

  • In addition to a good sense of job satisfaction, we also offer
  • Flexible working options available.
  • Free onsite parking.
  • Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays)
  • Full training provided you’ll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job!
  • Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics and gaming supplies and much more.
  • Access to career long learning and development opportunities.
  • The chance to make a positive difference in a company passionate about diversity and inclusion.

We not only offer job stability & job security, but career development pathways for you to transition into Supervisory or Operational Management level roles.

The centre is open 24/6 and whilst you’ll cover various shift patterns (which will include evenings, night shifts & weekends), we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love (we typically work on average 12-hour shifts, 4 out of 7 days per week on a rota basis but we also offer flexible working options)

  • What you’ll do day to day
  • This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.
  • You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting & Enhanced DBS with Child Barring.
  • Prisoner Escort Custody Services (PECS), Serco operates across 105 courts and 16 vehicle bases throughout London, East & West England.

On average we transport over 21,000 custodies per month and at the core of our service is our Operational Control Centre Team (OCC) working to ensure custodies are transported on time, on schedule and in a safe & secure way.

  • Working as Planning & Logistics Officer at the OCC in Gloucester is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued but also the work you do makes a difference every day.

In addition to a good sense of job satisfaction, we also offer

  • Flexible working options available.
  • Free onsite parking.
  • Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays)
  • Full training provided you’ll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job!
  • Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics and gaming supplies and much more.
  • Access to career long learning and development opportunities.
  • The chance to make a positive difference in a company passionate about diversity and inclusion.
  • We not only offer job stability & job security, but career development pathways for you to transition into Supervisory or Operational Management level roles.

The centre is open 24/6 and whilst you’ll cover various shift patterns (which will include evenings, night shifts & weekends), we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love (we typically work on average 12-hour shifts, 4 out of 7 days per week on a rota basis but we also offer flexible working options)

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Control Centre Operative in Gloucester employer: Serco Group Plc

At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mechanical Maintenance Engineer at HMP Dovegate, you'll benefit from a competitive salary, generous leave, and access to over 1,100 internal courses, ensuring you have the tools to thrive in your role while making a meaningful impact in a secure environment. Join us in creating a stable and rehabilitative setting where your contributions truly matter.

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Contact Details:

Serco Group Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Control Centre Operative in Gloucester

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Serco Group Plc and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Serco Group Plc!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Serco Group Plc keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Control Centre Operative in Gloucester

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Customer Service

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Serco Group Plc:This is your chance to really connect with the team at Serco Group Plc. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Serco Group Plc

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Serco Group Plc.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Serco Group Plc that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Serco Group Plc. Show them you’re not just focused on the day-to-day but also have a strategic mindset!