Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Visit individuals to install tagging equipment and build trust in the justice system.
- Company: Join Serco, a caring company dedicated to making a positive impact.
- Benefits: Enjoy a competitive salary, company car, pension, and health benefits.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Valid UK driver's license and strong communication skills required.
- Other info: Flexible shifts with opportunities for continuous training and career growth.
The predicted salary is between 26031 - 36443 £ per year.
Overview
Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives.
Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job, it’s the chance to be part of something great, to join a team where your contributions are valued, and where you can positively impact the communities we serve every single day. And that’s not all, in addition to a rewarding career, we also offer:
- Base Salary of £26,031 per annum
- Company Car (includes personal use)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays
- Continuous training & development opportunities
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
- Access to discounts including Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
- A supportive team & culture with a company passionate about diversity and inclusion
We are operational all year round, and due to the nature of the work this means that you will work a range of shifts covering day times, weekends, and bank holidays. Your contractual working week is an average 37.5hrs per week, with a rolling rota including weekends. Evening shifts range from 5pm to 1am; flexibility is key to the role as there may be occasions when you are required to start earlier or finish later. We operate a rota basis (provided approx. 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.
About the Role
On a day-to-day basis, you\’ll head off to visit individuals in their homes to install tagging equipment. You\’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you\’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you\’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.
What you need to do the job
Our current Electronic Monitoring Field Officer\’s come to us with different work & life experiences; what you\’ve done before doesn’t matter, what matters is that you\’re committed to making a difference to the lives of others – the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues. You must have a current valid UK driver\’s license, be reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with any of the individuals that you meet.
Additional Information
All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
#J-18808-Ljbffr
Field Officer - Electronic Monitoring employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Get to know the company culture! Before your interview, check out Serco's values and mission. This will help you connect your personal experiences with what they stand for, showing them you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences can help you make a positive impact as a Field Officer. Confidence is key!
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've shown compassion, resilience, or teamwork. These stories will help illustrate your strengths and show how you can contribute to the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Serco team. Don’t miss out on this opportunity!
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Show Your Caring Side: In your application, let us see your compassionate nature shine through. Share experiences where you've made a positive impact on others, as this role is all about helping people during tough times.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, making it easy for us to see how you fit the role of a Field Officer.
Highlight Your Flexibility: Since the job involves varied shifts, mention your availability and willingness to work different hours. This shows us that you're ready to adapt and meet the needs of the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity!
How to prepare for a job interview at Serco Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Field Officer for Electronic Monitoring entails. Familiarise yourself with the responsibilities, such as installing tagging equipment and building rapport with individuals. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Compassion and Resilience
Since this role requires caring and compassionate individuals, think of examples from your past where you've demonstrated these qualities. Whether it's through volunteer work or personal experiences, be ready to share how you've positively impacted others during tough times.
✨Highlight Your Communication Skills
Good written and verbal communication skills are essential for this position. Prepare to discuss situations where you've effectively communicated with others, especially in challenging circumstances. This will demonstrate your ability to build trust and rapport with the individuals you'll be working with.
✨Be Ready for Flexibility Questions
Given the nature of the job, flexibility is key. Be prepared to discuss your availability and willingness to work various shifts, including evenings and weekends. Showing that you're adaptable will reassure the interviewers that you can handle the demands of the role.
