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For Companies At a Glance
- Tasks: Visit homes to install tagging equipment and support community reintegration.
- Company: Join a team dedicated to making a positive impact in communities.
- Benefits: Competitive salary, company car, pension, and health benefits.
- Why this job: Make a real difference in people's lives while building trust in the justice system.
- Qualifications: Valid UK driver’s license, good health, and strong communication skills.
- Other info: Diverse team culture with continuous training and development opportunities.
The predicted salary is between 26031 - 36443 £ per year.
Overview
Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is a role that combines responsibility with the opportunity to positively impact communities. You will visit individuals in their homes to install tagging equipment and may work alone or with a Monitoring Support Officer. Each interaction helps build trust in you and the justice system, contributing to public safety and supporting the reintegration of ex-prisoners into the community.
Every day is different, offering varied opportunities to make a difference.
Responsibilities
- Visit individuals in their homes to install tagging equipment.
- Work alone or alongside a Monitoring Support Officer.
- Build confidence in you and the justice system with those you meet.
- Contribute to reducing pressure on the prison system and support community reintegration.
- Adapt to changing circumstances as part of a varied daily schedule.
What you need to do the job
Our current Electronic Monitoring Field Officers come from diverse backgrounds. What matters is your commitment to making a difference. You will learn during a two-week initial training course and through shadowing and mentorship from experienced colleagues. You must have a current valid UK driver’s license, be reasonably fit, and have strong written and verbal communication skills to build relationships and rapport with individuals you meet.
Qualifications and Requirements
- Current valid UK driver’s license.
- Reasonably fit and in good health.
- Strong written and verbal communication skills.
- Willingness to undergo two weeks of initial training plus on-the-job mentorship.
Additional Information
- All offers of employment are subject to Baseline Personnel Standard Security vetting (including right to work/identity checks, a basic criminal record check, and verification of the last 3 years of employment or academic activity).
- Disability Confident: A Disability Confident employer will generally offer an interview to applicants who declare a disability and meet the minimum criteria for the job.
Benefits
- Base Salary of £26,031 per annum
- Company Car (includes personal use)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays
- Continuous training and development opportunities
- A range of health and wellbeing benefits (Employee Assistance Programme, MIND, Simply Health Care, Dental Plans, and more)
- Discounts and exclusive deals across various sectors
- A supportive team and culture focused on diversity and inclusion
Work Schedule
We operate year-round with shifts covering day times, weekends, and bank holidays. The contractual working week is an average of 37.5 hours, with a rolling rota including weekends. Evening shifts typically run from 5pm to 1am. Flexibility is required as start and finish times may vary, with advance notice of a rota (approximately 10 weeks in advance) to enable meaningful time off.
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Field Officer - Electronic Monitoring employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show your passion for the role! When you’re chatting with the interviewer, share why you want to be an Electronic Monitoring Field Officer. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your commitment to making a difference in the community. Share any relevant experiences or motivations that drive you to apply for the Field Officer role.
Tailor Your CV: Make sure your CV highlights your strong written and verbal communication skills. We want to see how you've built relationships in the past, so include examples that showcase your ability to connect with others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco Group plc
✨Know Your Role
Familiarise yourself with the responsibilities of an Electronic Monitoring Field Officer. Understand the importance of building trust and how your role contributes to community safety. This will help you articulate your motivation and commitment during the interview.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are crucial, prepare examples of how you've effectively communicated in past roles. Think about situations where you built rapport or resolved conflicts, as these will demonstrate your ability to connect with individuals.
✨Be Ready for Adaptability
The job involves varied daily schedules and changing circumstances. Prepare to discuss how you've adapted to unexpected changes in previous jobs. Highlight your flexibility and problem-solving skills to show that you're ready for the dynamic nature of this role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the training process, team dynamics, and the impact of the role on the community. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
